Sync "Update Password" dialog pops up instead of "Update Recovery Key" when both password and recovery key need updating

RESOLVED WONTFIX

Status

Cloud Services
Firefox Sync: UI
RESOLVED WONTFIX
6 years ago
2 years ago

People

(Reporter: Sherman Wang, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme-sync.next])

Attachments

(2 attachments)

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121026113527

Steps to reproduce:

I had reset my sync password and changed recovery keys, and was updating synced Firefox / Seamonkey browsers.  Firefox informed me that I needed to update my sync password, and I typed that into the "Update Password" dialog and pressed enter.


Actual results:

Firefox repeated the "Update Password" after successful entry of the new password.  The Firefox preferences dialog now showed "Wrong Recovery Key".  Re-typing in the password in the "Update Password" dialog brought back a result of "Password can't match current password".  Had to cancel out of "Update Password" to update the recovery key.


Expected results:

Firefox should have accepted the new sync password and popped up the dialog for updating the recovery key.
(Reporter)

Comment 1

6 years ago
Created attachment 677611 [details]
Initial update password dialog
(Reporter)

Comment 2

6 years ago
Created attachment 677612 [details]
Second update password dialog (should be update recovery key dialog instead)
(Reporter)

Updated

6 years ago
Summary: Sync "Update Password" dialog pops up erroneously when both password and recovery key need updating → Sync "Update Password" dialog pops up instead of "Update Recovery Key" when both password and recovery key need updating
Component: Untriaged → Firefox Sync: UI
Product: Firefox → Mozilla Services
Version: 16 Branch → unspecified
Weird! Thanks for the report.
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Linux → All
Hardware: x86_64 → All
Whiteboard: [closeme-sync.next]
This bug only likely affects Sync 1.1, and it was shut down in the fall of 2015 (https://blog.mozilla.org/services/2015/07/31/shutting-down-the-legacy-sync-service/).
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → WONTFIX
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