809970 - Cannot send or receive email ver. 16.0.2

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[dancleg]

Attachment: One of the error logs

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121024073032

Steps to reproduce:

Verified Pop & SMTP settings and password are correct.  Keeps getting as far as connecting to pop3, then nothing.  


Actual results:

No error messages on screen, no messages sent or received.

Comment 1

[Ludovic Hirlimann [:Usul]]

Can you check your anti-virus and firewall software ?

Comment 2

[dancleg]

(In reply to Ludovic Hirlimann [:Usul] from comment #1)
> Can you check your anti-virus and firewall software ?

I don't believe the settings on them have changed in quite a while, but I could try to check them.

Comment 3

[Ludovic Hirlimann [:Usul]]

Yes but Thunderbird changed whilst you upgraded and they might now block it.

Comment 4

[dancleg]

(In reply to Ludovic Hirlimann [:Usul] from comment #3)
> Yes but Thunderbird changed whilst you upgraded and they might now block it.

I turned both off and still cannot send or receive email

Comment 5

[dancleg]

Is anyone going to help with this?

Comment 6

[Wayne Mery (:wsmwk)]

Do you still see this in version 17 or newer? 
If not, please close by setting status to resolved, and resolution to worksforme.
If it fails, please supply additional information.
Thanks

Comment 7

[Phoenix]

Resolved per whiteboard