User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11 Steps to reproduce: Configuration, OS/Browser/Card: XP / FireFox 14 + / ATI HD 2000 - 4000 series and ATI HD 5000 series + Drivers: ATI HD 2000 - 4000 series with driver version 8.970.100.3000 ATI HD 5000 series and newer, with driver version 8.982.0.0 firefox about:support shown the following graphic card information: FireFox About:Support Graphics information: Adapter Description ATI Radeon HD 2600 XT Vendor ID 0x1002 Device ID 0x9588 Adapter RAM Unknown Adapter Drivers ati2dvag Driver Version 8.970.100.3000 Driver Date 7-3-2012 WebGL Renderer Google Inc. -- ANGLE (ATI Radeon HD 2600 XT) -- OpenGL ES 2.0 (ANGLE 220.127.116.111) GPU Accelerated Windows 1/1 Direct3D 9 Adapter Description AMD RADEON HD 6450 Vendor ID 0x1002 Device ID 0x6779 Adapter RAM Unknown Adapter Drivers ati2dvag Driver Version 8.982.0.0 Driver Date 7-27-2012 WebGL Renderer Google Inc. -- ANGLE (AMD RADEON HD 6450) -- OpenGL ES 2.0 (ANGLE 18.104.22.1681) GPU Accelerated Windows 1/1 Direct3D 9 STEPS: 1- launch http://maps.google.com 2- enable mapsGL 3- serach for major metropolitan city like sunnyvale, ca with 45 degree mode 4- zoom in until you see a compass appear on upper left of map 5- do pan, rotate (by clicking on the arrow next to the compass) Actual results: computer crash and restart Expected results: no crash no restart. Noted that this does NOT happen with firefox 8 - 13.0.1
You should report this to your graphic card driver vendor. A system crash is always the fault of the kernel and never the fault of a user mode application like Firefox.
dchan, renaming this bug -- my understanding from comment 0 is that this is not specific to HD 5000 and also reproduces on other cards with other driver versions. Matthias, this definitely is a driver bug --- but we are still interested in investigating mitigations, especially as this only started happening in Firefox 14. Two things would be most helpful to start working on this bug: - reproduce this bug - find a regression window Once we have a regression window we will hopefully see if we can work around this bug, or if we have to blacklist the driver.
Keywords: qawanted, regressionwindow-wanted
Summary: mapsGL cause system reboot with ATI HD 5000 → mapsGL cause system reboot with certain ATI GPUs/drivers (regression in Firefox 14)
Severity: normal → critical
Keywords: crash, regression
OS: Linux → Windows XP
Hardware: x86_64 → x86
Version: 16 Branch → 14 Branch
Win XP, Ati Radeon 3000, Driver version 22.214.171.124 FF 16.0.2: 1- launch http://maps.google.com 2- enable mapsGL 3- search for sunnyvale, ca 4- zoom in until entering in street view 5- navigate Actual results: OS restart On nightly 19.0a1 (2012-11-14) only FF crashes without the OS restart: https://crash-stats.mozilla.com/report/index/bp-0e458c12-7aa2-4c14-b719-dda482121115 Please see https://bugzilla.mozilla.org/show_bug.cgi?id=793126#c0
(In reply to Paul Silaghi [QA] from comment #3) > Win XP, Ati Radeon 3000, Driver version 126.96.36.199 Google maps have changed, but everything is ok on the above configuration on FF 22.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
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