81195 - Query: when selecting Products, Components don't update automatically

Status: RESOLVED DUPLICATE of bug 30689

(Bugzilla :: Bugzilla-General, defect)

Description

[Gilles Doyen]

OEone has recently updated to Bugzilla 2.12 and we're having a problem with it.

I've noticed that when we do a bug query, the components are not dynamically
linked to their products.

For example, if we have 4 products and 26 components, only a few components are
normally related to each product.

However, currently, all 26 components are available to all 4 products, which
isn't right.

How do we "link" the components to the product for the query page?
In Mozilla's Bugzilla, whenever you select a product, the component list updates
to reflect ONLY the components available to that specific product, but this
doesn't work in our version of Bugzilla.

PS: Matthew P. Barnson already told me to verify if Javascript was enabled (and
it is).
I've also been told that there's a bug logged about this in Bugzilla, but I
couldn't find it, so forgive me if this is a duplicate!

Comment 1

[cls]

Reassigning to Webtools:Bugzilla

Comment 2

[Dave Miller [:justdave]]

The prior bugs in this in Bugzilla were fixed before the 2.12 release.  What 
browser are you using?  This works okay for you on bugzilla.mozilla.org with the 
same browser, but doesn't work with your local installation?  Have you made any 
modifications to the code, or is it straight out of the 2.12 tarball (or cvs)?

Comment 3

[Gilles Doyen]

We're using the tarball release of 2.12 and we're also using it internally On
our own server). Yes, you are right, Mozilla's bugzilla works fine, but not our
own version. Is there a specific setting somewhere that we need to activate on
the server? If so, what? All of our browsers are using javascript, so we should
be able to pick it up, but we can't.

Using Netscape, here's the error warning I got:
JavaScript Error: http://bugzilla.oeone.com/query.cgi, line 479:
selectProduct is not defined.
(Mozilla doesn't give us such a warning)
Maybe it's unrelated, maybe it is. Thought it might help though.

Comment 4

[Matthew Tuck [:CodeMachine]]

Are there any non-alphanumeric characters other than space in any products or
components?  If so could you let us know what they are and where they are
please.

Comment 5

[Jody McIntyre]

There are periods, colons, and dashes .:-

I am attaching the page generated by query.cgi.

Comment 6

[Jody McIntyre]

Attachment: query.cgi from OEone's internal Bugzilla

Comment 7

[Myk Melez [:myk] [@mykmelez]]

I get the following error when I load the attachment:

-----
Error: missing ] in index expression
Source File: http://bugzilla.mozilla.org/showattachment.cgi?attach_id=34753
Line: 35, Column: 23
Source Code:
cpts['Web Tools - What's Related'] = new Array();
-----

So the problem here is that Bugzilla doesn't escape the apostrophe in the
component name.  The temporary workaround is to remove the apostrophe.

Comment 8

[Dave Miller [:justdave]]

*** This bug has been marked as a duplicate of 30689 ***

Comment 9

[Dave Miller [:justdave]]

moving to Bugzilla product
reassign to default owner/qa for INVALID/WONTFIX/WORKSFORME/DUPLICATE