I get this error message when I am trying to submit a new query. Is this an known problem Changes to bug 1140 submitted Content-type: text/html Software error: Couldn't create null shadow/1140 at ./processmail line 605.
Couldn't creat null apears to mean the shadow directory didn't exist so it tried to create it and failed. Make sure there's a directory inside of your bugzilla directory called "shadow" and that the webserver user can write to it. checksetup.pl is supposed to do this automatically... being that your on bug number 1140 it seems that you've been using bugzilla for a while... did somebody recently delete or change permissions on the "shadow" directory?
Thanks for the help, something had happen with the rights on the shadow folder. So when i changed the rights, bugzilla worked again. I Shall try to upgrade the bugzilla to the newest release. :o) Tanks again. Best Regards Fred Pettersen IT-administrator
Status: NEW → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → FIXED
in search of accurate queries...
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
we didn't actually fix anything, so getting this off the changes query.
Status: REOPENED → RESOLVED
Last Resolved: 17 years ago → 17 years ago
Resolution: --- → WORKSFORME
moving to Bugzilla product reassign to default owner/qa for INVALID/WONTFIX/WORKSFORME/DUPLICATE
Assignee: tara → justdave
Component: Bugzilla → Bugzilla-General
Product: Webtools → Bugzilla
Version: Bugzilla 2.10 → unspecified
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