Status

()

Bugzilla
Bugzilla-General
RESOLVED WORKSFORME
17 years ago
6 years ago

People

(Reporter: Fred Pettersen, Assigned: justdave)

Tracking

Details

(Reporter)

Description

17 years ago
I get this error message when I am trying to submit a new query. Is this an 
known problem

Changes to bug 1140 submitted
Content-type: text/html 
Software error:
Couldn't create null shadow/1140 at ./processmail line 605.

Comment 1

17 years ago
Couldn't creat null apears to mean the shadow directory didn't exist so it 
tried to create it and failed.  Make sure there's a directory inside of your 
bugzilla directory called "shadow" and that the webserver user can write to it.

checksetup.pl is supposed to do this automatically... being that your on bug 
number 1140 it seems that you've been using bugzilla for a while... did 
somebody recently delete or change permissions on the "shadow" directory?
(Reporter)

Comment 2

17 years ago
Thanks for the help, something had happen with the rights on the shadow folder. 
So when i changed the rights, bugzilla worked again. 
I Shall try to upgrade the bugzilla to the newest release. :o)

Tanks again.

Best Regards 
Fred Pettersen
IT-administrator
Status: NEW → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → FIXED
in search of accurate queries...
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
we didn't actually fix anything, so getting this off the changes query.
Status: REOPENED → RESOLVED
Last Resolved: 17 years ago17 years ago
Resolution: --- → WORKSFORME
moving to Bugzilla product
reassign to default owner/qa for INVALID/WONTFIX/WORKSFORME/DUPLICATE
Assignee: tara → justdave
Component: Bugzilla → Bugzilla-General
Product: Webtools → Bugzilla
Version: Bugzilla 2.10 → unspecified
QA Contact: matty_is_a_geek → default-qa
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