Closed Bug 812416 Opened 13 years ago Closed 13 years ago

website popup causes Firefox to be non-resposive

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
16 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: rocketman1937, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_4) AppleWebKit/536.25 (KHTML, like Gecko) Version/6.0 Safari/536.25 Steps to reproduce: Firefox bug: (16.0.2) http://www.justsomelyrics.com/175946/Pescado-Rabioso-Sombra-De-La-Noche-Negra-Lyrics This site displays a popup menu. In Safari and Chrome the menu is shown full size and can be dismissed with the circle X button in the upper right of the popup Actual results: In Firefox: 1.) Only the extreme top and bottom margins of the popup are displayed and even these, incorrectly. 2.) Only a quarter of the dismissal button is shown. 3.) The dismissal button is inoperative. 4.) The page can be dismissed via Macintosh "Red Button" but by then at least two important menu items are inoperative - e.g. New Window (which is not grayed) band and Quit. 5.) When Force Quit is activate the Firefox process is **not** marked "not responding" - the process manager thinks everything is OK. Forcing quit and restarting Firefox give the "This is embarising" message about not being able to restore something. A retest on this site does not display the popup but still locks Firefox (likely a cookie supressing the popup, so your response to the site may be fatal). Firefox must be forced quit and restarted to recover. Contact me if you need more info or testing for fix on this error. - Leonard. Expected results: Should display popup correctly and allow it to be dismissed, in any event should not lockup Firefox.
PS. System info follows : (This is a quad-core I7 Mac Mini Server, used for software development, iTunes, and web searches - never as a server) About this mac: Mac OSX Version 10.7.4 processor 2 GHz Intel Core i7 Memory 8 GB 1333 Mhz DDR3 Hardware Overview: Model Name: Mac mini Model Identifier: Macmini5,3 Processor Name: Intel Core i7 Processor Speed: 2 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 8 GB Boot ROM Version: MM51.0077.B10 SMC Version (system): 1.77f0 Quicktime Plug-in 7.7.1 File: QuickTime Plugin.plugin Version: 7.7.1 The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. audio/x-midi MIDI mid,midi,smf,kar audio/x-ac3 AC3 audio ac3 video/mp4 MPEG-4 media mp4 video/x-m4v Video m4v application/x-sdp SDP stream descriptor sdp audio/AMR AMR audio AMR application/x-rtsp RTSP stream descriptor rtsp,rts image/tiff TIFF image tif,tiff video/3gpp2 3GPP2 media 3g2,3gp2 image/jpeg2000 JPEG2000 image jp2 audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa image/x-quicktime QuickTime image qtif,qti audio/mpeg3 MP3 audio mp3,swa application/sdp SDP stream descriptor sdp application/x-mpeg AMC media amc image/x-macpaint MacPaint image pntg,pnt,mac video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa video/x-msvideo Video For Windows avi,vfw audio/aac AAC audio aac,adts audio/x-gsm GSM audio gsm video/sd-video SD video sdv audio/x-caf CAF audio caf image/x-jpeg2000-image JPEG2000 image jp2 audio/3gpp 3GPP media 3gp,3gpp audio/mp3 MP3 audio mp3,swa image/x-targa TGA image targa,tga video/avi Video For Windows avi,vfw image/png PNG image png image/x-tiff TIFF image tif,tiff audio/mp4 MPEG-4 media mp4 image/jp2 JPEG2000 image jp2 audio/x-aiff AIFF audio aiff,aif,aifc,cdda video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa video/3gpp 3GPP media 3gp,3gpp audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa audio/x-aac AAC audio aac,adts audio/mid MIDI mid,midi,smf,kar audio/3gpp2 3GPP2 media 3g2,3gp2 audio/midi MIDI mid,midi,smf,kar audio/x-wav WAVE audio wav,bwf audio/x-mp3 MP3 audio mp3,swa video/quicktime QuickTime Movie mov,qt,mqv audio/x-mpeg3 MP3 audio mp3,swa image/x-bmp BMP image bmp,dib audio/ac3 AC3 audio ac3 image/pict PICT image pict,pic,pct audio/x-m4p AAC audio m4p audio/x-m4a AAC audio m4a image/x-png PNG image png image/x-pict PICT image pict,pic,pct image/x-sgi SGI image sgi,rgb audio/x-m4b AAC audio book m4b video/flc AutoDesk Animator flc,fli,cel audio/aiff AIFF audio aiff,aif,aifc,cdda video/msvideo Video For Windows avi,vfw audio/basic uLaw/AU audio au,snd,ulw image/jpeg2000-image JPEG2000 image jp2 audio/wav WAVE audio wav,bwf audio/vnd.qcelp Java Applet Plug-in File: JavaAppletPlugin.plugin Version: 14.1.0 Displays Java applet content, or a placeholder if Java is not installed. Shockwave Flash File: Flash Player.plugin Version: 11.1.102.55 Shockwave Flash 11.1 r102 MIME Type Description Suffixes application/x-shockwave-flash Shockwave Flash swf application/futuresplash FutureSplash Player spl ============= END OF MESSAGE ============
Can't reproduce in: Mozilla/5.0 (X11; Linux x86_64; rv:19.0) Gecko/19.0 Firefox/19.0 Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 Could you test and see if the same thing happens in firefox safe mode[1]? [1] http://support.mozilla.org/en-US/kb/Safe%20Mode
Flags: needinfo?(rocketman1937)
I started in normal mode and cleared all cookies. Restarted in safe mode and went to site. Site did not display popup, all menu items tried were not gray but were unresponsive, process manager did not claim unresponsive. Same results as before except now no popup of any kind. Ran Firefox 16.0.1 on Macbook Air, safe mode, OS 10.7.5, got full normal popup, dismissed OK, Firefox operating normally.
Flags: needinfo?(rocketman1937)
Loaded 16.0.2 on Macbook Air, normal response. Upgraded to 17.0 on my quad-core server, NOW WORKS CORRECTLY. This bug may now be closed. Thanks, Leonard
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INVALID
Added WORKSFORME
Resolution: INVALID → WORKSFORME
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