812473 - [email] Adding a gmail account after having a hotmail account configured is not working

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia::E-Mail, defect)

Description

[Carlos Martínez Toral [:carlosmartinez]]

Tested in unagi with:

gaia commit ID	41b694e
gecko commit ID	b3dcea6

STR:
1-Configure a hotmail.com account in email app
2-Try to configure a gmail.com account in email app

Expected result --> Both accounts are well configured and you can send/receive emails
Actual result --> gmail account is not configured and email app shows: An error occurred "Manually set up account"

Comment 1

[Andrew Sutherland [:asuth] (he/him)]

Adding accounts is fairly independent and our gmail account creation may have new bugs or nuances from our transition away from ActiveSync.  I would not be surprised if this is (just) a gmail account creation bug.  For example, it might just be that IMAP is not enabled for the account in question on the gmail web interface.  2 q's:
- Was this reproducible after resetting the state of the e-mail app by resetting the user data on the phone?
- Was it possible to add the gmail account without the hotmail account present (after removing the hotmail account and resetting the e-mail app, or, preferably, resetting the device so the e-mail app was starting from a clean database.)

Comment 2

[Carlos Martínez Toral [:carlosmartinez]]

Last friday I was able to reproduce it and is working if I delete the hotmail account, but today is working fine with hotmail account added at the same time so I´m closing this bug and opening a new one if it happens again.