813690 - Zombocom Vidyo room has audio issues that require that the room be muted

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: Servicedesk, task)

Description

[Marcia Knous [:marcia]]

This issue seems to come up consistently in our weekly CrashKill meeting on Mondays in Zombocom at 10 AM Pacific.

Many of the people on the call can be heard unless we mute the Zombocom room. Those on the call say it is hard to hear everyone, even the ones that are in the actual room when we are not muted.

I mentioned this to Guillermo the other day, but wanted to get a bug on file to see if anything can be done to improve the situation.

Comment 1

[Henry Langi [:hlangi]]

Adding AVDG techs to schedule a time to resolve this.

Room Availability:

Dec 5: 6-9am, 11-1pm, 2-5pm
Dec 6: 6-9am, 11-1pm
Dec 7: 6-10am


Let me know what time works best and I'll block out time on the calendar. Thanks.

Comment 2

[Henry Langi [:hlangi]]

Adding Jared the CC list.

He's scheduled to be in at 11am today.

Comment 3

[Henry Langi [:hlangi]]

Closing this out, Jared came in last week to adjust the mic volumes and also tested echo cancellation.