Closed Bug 813755 Opened 12 years ago Closed 12 years ago

Script for collecting seamicro troubleshooting logs

Categories

(mozilla.org Graveyard :: Server Operations, task)

x86
macOS
task
Not set
normal

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: mburns, Assigned: mburns)

Details

SeaMicro requests some standard troubleshooting logs for support requests. This should be scripted, because it is obnoxious to do by hand. Standard commands are: - 'show tech-support detail' - 'show console' - 'show logging' The script would do something like `ssh admin@$OOB_IP | tee log.txt` for each command. It could do it with a single login and some additional parsing of the output. One catch is that it forces you to paginate the output. The 'show tech-support detail' is ~655KB, so it takes *a lot* of pressing Spacebar. To provide a readable log, using sed or vim, to remove various control charactes (^H, ^G, ^M) and the --More-- that gets sprinkled throughout the output.
for 'advanced' troubleshooting mode: unhide debug debug cli run-root-shell cd /root . ./.profile dmesg
While automation is nice, this task doesn't come up often enough to really justify the effort vs. time saved. Gonna go ahead and close it out to clean up the queue.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WONTFIX
Product: mozilla.org → mozilla.org Graveyard
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