Closed Bug 813970 Opened 7 years ago Closed 7 years ago
Firefox Help on Help menu won't open
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0 Build ID: 20121119183901 Steps to reproduce: Tried to open Firefox Help on the Help menu. Similar issue with Troubleshooting Information on Help menu. Actual results: Nothing happened. Expected results: A window or tab should have opened with the Firefox Help information.
Does it work in safe mode? (Help-Restart with add-ons disabled)
(In reply to Virgil Dicu [:virgil] [QA] from comment #1) > Does it work in safe mode? (Help-Restart with add-ons disabled) Yes, I just tried this. When I restart in safe mode Firefox Help properly opens.
Please see bug 813763. That is probably the root cause. One or more of your add-ons is causing this (Tab Mix plus, Better Privacy?)
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 813763
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