Closed Bug 814002 Opened 12 years ago Closed 12 years ago

"Error loading chart" shown when "Show Helpfulness Votes Chart" is clicked

Categories

(support.mozilla.org :: Knowledge Base Software, task)

task
Not set
normal

Tracking

(Not tracked)

VERIFIED WORKSFORME
2013Q1

People

(Reporter: moz.teodosia, Unassigned)

Details

(Whiteboard: [fromAutomation] u=contributor c=wiki p= s=2012.23)

Attachments

(1 file)

Attached image screenshot
Steps to reproduce:
1. Go to https://support.mozilla.org and log in.
2. Click on "For Contributors" and then on "Knowledge Base Dashboard".
3. Click on "All time" link.
4. Click on the top visited article: "Plugin crash reports"
5. Click on "Editing Tools" > "Show history"
6. Click on "Show Helpfulness Votes Chart"
 
Actual results:
"Error loading chart" message is shown and the chart is not loaded.

Expected results:
The chart should load and be displayed.

Additional info:
The issue is reproducible 4 times out of 5.
First seen fail in our Selenium tests in Jenkins: Nov 21, 2012 6:23:21 AM
Whiteboard: [fromAutomation]
OS: Windows 7 → All
Hardware: x86_64 → All
Whiteboard: [fromAutomation] → [fromAutomation] u=contributor c=wiki p= s=2012.23
Target Milestone: --- → 2013Q1
Looks like our MySQL upgrading and tuning took care of this.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
Qa verified on dev, stage and prod!
Status: RESOLVED → VERIFIED
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: