From Bugzilla Helper: User-Agent: Mozilla/4.76 [en] (X11; U; Linux 2.4.2 i686) BuildID: 2001050521 It would be a good idea if there was a web form where you can enter a talkback ID and find out if a bug has already been filed. So you can avoid creating duplicate reports and maybe cast a vote instead. I'm not into the bugzilla system enough to know if this is feasible. Reproducible: Always Steps to Reproduce: 1. Use bugzilla 2. Know a Talkback ID 3. Don't be able to run gdb 3. See no way of finding the right bug number. Actual Results: Filed a bug report that is probably a duplicate. Expected Results: Showed me a bug page to vote on. I think that this could reduce the work load of the bug people and make everybody create more useful reports.
Both the systems are not integrated. You can look at the report which we publish in the external mozilla ftp site to identify the stack signature and query the bugzilla for the corresponding bug number. Stack signature are entered into the summary if it is a topcrash.
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Linux → All
Hardware: PC → All
Summary: RFE: "Talkback ID --> bug number" query web form → [RFE] "Talkback ID --> bug number" query web form
email@example.com: It would be nice if a few people outside NS could get TB data. TB stack traces are very helpful to find dupes and/or the right component. I need near everyday some TB stack traces because i need to find the right components for bugs in Browser General (I'm currently the owner of b-g). I usually has to ask some NS people but they are possible busy and or it's weekend. I have a debug build only for stack traces but i can't reproduce every crash and/or the crash is on a different platform (I'm using win32). The access to the web-from could be limited to a few people who are helping in bug triage..
We have a prototype working. I am finishing up the interface and data store with mozilla group.
sounds good, so people won't have to bug me for talkbacks
I have a related question: Mozilla crashed on my mac, and as I had Macsbug, I saved some information that might help debuggers. When I quit Macsbug, the Talkback client started and I could enter a comment, however as the system was unstable, I could not paste in from the StdLog file that Macsbug created. I just had to send the talkback report with a few comments (didn't remember exactly what I had seen in Macsbug). After reboot I could start Talkback and find the correct talkback ID, and now I sit here with my StdLog. How can I search bugzilla to find a duplicate bug, or how can I give the right persons this extra debugging information ? Or should I just not bother before it shows up in a topcrash bug, and I maybe find it by searching for the function name given by StdLog ?
Summary: [RFE] "Talkback ID --> bug number" query web form → "Talkback ID --> bug number" query web form
namachi: Has this idea thrown away with the webinterface? Such a webinterface for querying TB stacks would still be a good idea.
-> myk .
Assignee: namachi → myk
QA Contact: chofmann → namachi
this has been fixed, see http://talkback-public.mozilla.org/ you can also find out if a bug has already been filed about this if you click a line of the stacktrace (normally you take the first one).
Status: NEW → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → FIXED
Component: Talkback → Talkback
Product: Core → mozilla.org
Version: Trunk → other
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