Created attachment 684134 [details] Firefox Issue Cottagecrafts_co_nz.doc User Agent: Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0 Build ID: 20121005155445 Steps to reproduce: Opened my online shopping web page www.cottagecrafts.co.nz. Re-installed v16 and all worked as expected. Actual results: The link buttons don't render. It only shows the first "Home" button. All other buttons are not rendered. People Can't go to my shop anymore. Expected results: Web page should show a menu bar across the page with link buttons. See screenshots
Severity: normal → major
Last good nightly: 2012-04-30 First bad nightly: 2012-05-01 Pushlog: http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=cfaf90b22fc3&tochan ge=6e34995a746e confirmed by changing the UA: Bug 588909 - Replace Gecko/<date> with Gecko/<version> in UA string
Reporter: Your page is doing Useragent sniffing and it fails because our Useragent string format changed. an example for the old User agent string Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.8) Gecko/20100101 Firefox/10.0.8 and the new one: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0 btw: Thanks for the screenshot but please use an image format instead of a proprietary .doc in your next report.
Assignee: nobody → english-other
Component: Untriaged → English Other
Product: Firefox → Tech Evangelism
Version: 17 Branch → unspecified
(In reply to Matthias Versen (Matti) from comment #2) > Reporter: > Your page is doing Useragent sniffing and it fails because our Useragent > string format changed. > > an example for the old User agent string > Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.8) Gecko/20100101 Firefox/10.0.8 > and the new one: > Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0 > > btw: Thanks for the screenshot but please use an image format instead of a > proprietary .doc in your next report. Thanks for the reply. I need some research to do in order to fix this. Re your comment about the .doc. I do agree with you. On the other side it would be good if I could attach multiple files to a bug. This way I could have attached the two before and after screenshots in jpg format. But it was easier to just dump them in a word doc. Yes I know I could have used a picture tool and create an image blah blah but honestly, I don't had the time and users (that'll be me!) usually go the easy (lazy?) way. Cheers Peter
Oh and another question: How can I fix this? Cheers Peter
PeterNZ: looks like your site is now fixed, is that right? Gerv
Sorry I don't know what gives you this impression. I got some help elsewhere in form of a RegEx string. Unfortunately that fixes Firefox 17 issues but raises Firefox <17 issues. So no, it is not fixed. Regards Peter
The change in Firefox gets reverted due to several pages that are doing stupid UserAgent sniffing.
Should be fixed with Firefox17.0.1 (help/about Firefox triggers n update)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Tech Evangelism Graveyard
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