I've been submitting lots of talkback incidents on this. The most recent is TB30580068H.
I'm crashing a lot to on my Mac while testing attachments. The web pages I have crashed on are yahoo.com, abcnews.com. I wasn't crashing earlier this week with these pages. I'm going to go back to the 5-14 build to see what happens.
More investigation shows that if I add plain text to the message body with an attached web page I don't crash. If I just add the attached page and open it I crash. Jean-Francois said that if you open the messge in POP it doesn't crash or open a plain text message before the crashing message it won't crash. Rob, if you could see if on of the 2 things I mentioned above enable you to open the crashing message, then we can mark this a dup of the bug ducarroz has opened.
> if I add plain text to the message body > with an attached web page I don't crash This is true for me with some attachments (eg, forward a bugzilla bug report) but not for others (eg, my attachment to this bug). >If I just add the attached page and open it I crash This is true for me. > if you open the messge in POP I'm using imap, not gonna switch right now (sorry!). > (if you) open a plain text message before > the crashing message it won't crash This is true for me with some attachments (eg, forward a bugzilla bug report) but not for others (eg, my attachment to this bug). Here's something else I discovered.... - open mail then select a plain text message to view - maximize the header pane (in other words, close out the msg body pane) - click on a 'crasher' msg - go to View Message Source - view the source of the 'crasher' message then close that window - re-open the msg body pane - view the 'crasher' mail You should now be able to see that fatal message. This worked for me even with my deadly attachment, and now this is the only way I am able to view that message in mail.
can you use 4.x and save off the message in rfc-822 format and attach it here?
thanks for attaching the rfc-822 message. I'm not able to reproduce this on my fresh wint build, but I was able to reproduce this on my mac, but my mac build is a little old. I'll attach the stack traces and then rebuild and see if it crashes with a more recent build.
crash is in imgLoader::LoadImage(), cc'ing the libpr0n guys. rebuilding on my mac now.
no more crasher after updating and rebuilding! I do assert in the cookie service, but I'll log a new bug on that. rob, can you try today's mac build and if it works for you mark this wfm?
logged bug #82001 to cover the assert (in the cookie service)
Using buildID 2001052112, seems to workforme. I even tried viewing the attachment, closing the whole app down, restarting again, then viewing it again, and it worked. One other thing to mention is that mail never seems to finish loading that message; the throbber keeps going. Hit Stop and it stops. Read a different message, go back to this message, then it seems to load and finish loading. Anyway, good job.
please log a new bug on the throbber problem. marking wfm.
verifying wfm based on rob's comments.