815799 - mail.yahoo.com seems to ignore up/down/left/right arrows

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect, P3)

Description

[George R. Goffe]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:20.0) Gecko/20.0 Firefox/20.0
Build ID: 20121126030823

Steps to reproduce:

Reading email at mail.yahoo.com, 


Actual results:

I attempted to use navigation arrows. Nightly seems to ignore them... as well as page up/down.


Expected results:

Don't ignore the keys.

This is a Fedora Core 16 x86_64 system with KDE as the desktop.

Comment 1

[Loic]

WFM with FF120 on Win 7.

Comment 2

[Matthias Versen [:Matti]]

wfm with Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20.0 Firefox/20.0 SeaMonkey/2.17a1

Comment 3

[Loic]

@George R. Goffe: Could you test with a new profile, please?

Comment 4

[George R. Goffe]

Loic,

You will notice that this system is a Fedora 16 x86_64 system, KDE is the desktop, Nightly is the FF version I'm using.

I'll post the results of the test you've asked for.

Thanks mon vieux,

George...

Comment 5

[George R. Goffe]

Loic,

A newer profile that I have for this kind of testing does not show the problem. What a surprise.

My question is now, what's wrong with the current profile I use daily? How did it get damaged?

During my testing, the cursor within text seems to disappear but appears briefly while I'm typing and disappears again SHORTLY after I stop typing. Any thoughts?

Regards,

George...

Comment 6

[Loic]

It could be an incompatible add-on (so try in safe mode) or a bad pref (try reset).
Anyway if a new profile fixes the issue, not sure if there is something to debug.

Comment 7

[Mihai Morar, (:MihaiMorar)]

It works for me on Mozilla/5.0 (X11; Linux i686; rv:20.0) Gecko/20.0 Firefox/20.0 (20121127030907) and Mozilla/5.0 (X11; Linux i686; rv:18.0) Gecko/20100101 Firefox/18.0 (20121128060531).

Comment 8

[George R. Goffe]

Mario,

Something is dreadfully wrong with the profile I'm using. Cut/paste in yahoo mail is broken as well.

When I get a prompt as to which profile to use, the buttons now require double clicks in order to be effective.

None of these problems exist in a new profile BUT, the browser looks and acts differently with regard to the addons/plugins.

Perhaps I need to disable all and then selectively enable one at a time and observe the results?

George...

Comment 9

[Mihai Morar, (:MihaiMorar)]

(In reply to George R. Goffe from comment #8)
> Mario,
> 
> Something is dreadfully wrong with the profile I'm using. Cut/paste in yahoo
> mail is broken as well.
> 
> When I get a prompt as to which profile to use, the buttons now require
> double clicks in order to be effective.
> 
> None of these problems exist in a new profile BUT, the browser looks and
> acts differently with regard to the addons/plugins.
> 
> Perhaps I need to disable all and then selectively enable one at a time and
> observe the results?
> 
> George...

As you said there is a problem with your profile so I guess useing new profile or in safe mode you are not able to reproduce this. Considering this being a particular issue someone with permission set status for this bug as resolved invalid.

Comment 10

[Mihai Morar, (:MihaiMorar)]

(In reply to George R. Goffe from comment #8)
> Mario,
> 
> Something is dreadfully wrong with the profile I'm using. Cut/paste in yahoo
> mail is broken as well.
> 
> When I get a prompt as to which profile to use, the buttons now require
> double clicks in order to be effective.
> 
> None of these problems exist in a new profile BUT, the browser looks and
> acts differently with regard to the addons/plugins.
> 
> Perhaps I need to disable all and then selectively enable one at a time and
> observe the results?
> 
> George...

Try to disable your addons one by one to see which one is produceing this issue and please post a reply after that. Thanks George.

Comment 11

[Matthias Versen [:Matti]]

Try http://support.mozilla.org/en-US/kb/Safe+Mode with your broken profile.
It's very likely that one of your addons is causing this issue.

Comment 12

[Paul Silaghi, QA [:pauly]]

Closing the bug based on comment 1,2,5,7.