Closed
Bug 816840
Opened 12 years ago
Closed 11 years ago
Sync encountered an error while syncing: Unknown error. Log indicates possible bookmark cause
Categories
(Firefox :: Sync, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 670069
People
(Reporter: merana33, Unassigned)
Details
Attachments
(1 file)
6.36 KB,
text/plain
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Details |
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0 Build ID: 20121119183901 Steps to reproduce: Sync attempts fail after attempting to add a bookmark. Symptoms persist across multiple devices. Actual results: Bookmark menu is devoid of bookmarks suddenly on all devices associated with Sync account. Message: Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action. Error log indicates that a bookmark item is most likely to blame. Expected results: Bookmarks should sync properly across all devices. Sync should either function or give a meaningful course of action or information.
Week elapsed. Error still remains.
Severity: normal → major
Comment 2•11 years ago
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Your bookmark database has become corrupted in some way, most likely by a 'root' being deleted. Please see Bug 817445 for more, including recovery approaches.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
Assignee | ||
Updated•6 years ago
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Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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Description
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