817321 - Windows 8 Layout problem

Status: RESOLVED DUPLICATE of bug 825665

(Firefox :: Untriaged, defect)

Description

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
Build ID: 20121119183901

Steps to reproduce:

Opened Firefox, all pages are displaying improper. 


Actual results:

Everything looked completely different. Issue did not occur on another browser. 
Screenshots provided as reporting on behalf;
http://imageshack.dk//viewimage.php?file=%2Fimagesfree%2FJXb89387.png
http://imageshack.dk//viewimage.php?file=%2Fimagesfree%2F1PX89418.png


Expected results:

Display should be normal.

Comment 1

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

CC add: [e-mail]

Comment 2

[Andre Klapper]

Thanks for taking the time to report this!
Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles . 

If you still see this problem in the new profile, please enter the address "about:support" in the address bar and attach (using the "Add an attachment" link above) the output for your original profile (not the new profile), as the "Modified Preferences" section could be interesting. 
Thanks for your help!

Comment 3

[hundevovse]

I have no ideas of what to do. 
When i write about:support i address bar, a lot of info shows up.
But you must not forget that this problem is a problem from the first moment i use firefox.
No add ons, no nothing. Just the new version of firefox. First page i visit. Example imperion.org. Its all messed up.

Comment 4

[Andre Klapper]

Please answer these questions:

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles .

Comment 5

[hundevovse]

Yes it is the same in safe mode.

And it is the same in new profile.

Also deleting and reinstalling does not work. (even if i delete EVERYTHING)

Comment 6

[Andre Klapper]

Is "Preferences > Content > Load Images automatically" enabled?

Comment 7

[hundevovse]

yes

Comment 8

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

This was reported on behalf for [e-mail] so they will be responding for us if required. 

Thanks!

Comment 9

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

Woops! Mistake in email address; It should be [e-mail]

Comment 10

[hundevovse]

Hi again.
Im really happy that you guys are helping me out. But i have just returned the laptop and bought another one. I was getting crazy. I think it might have been a windows 8 problem, and not a firefox problem. 

Så i went back to windows 7.
Thanks for helping anyways