'SIM Toolkit' should be renamed as 'Operator Service'

RESOLVED FIXED

Status

Firefox OS
Gaia::Settings
--
minor
RESOLVED FIXED
6 years ago
6 years ago

People

(Reporter: sonmarce, Assigned: frsela)

Tracking

({late-l10n})

unspecified
All
Gonk (Firefox OS)
late-l10n

Firefox Tracking Flags

(blocking-basecamp:-)

Details

Attachments

(1 attachment, 1 obsolete attachment)

(Reporter)

Description

6 years ago
1. Open Settings app
2. Go to Operator Service section
EXPECTED RESULT: The section must be displayed
ACTUAL RESULT: The section displays "Sim Toolkit"
(Reporter)

Updated

6 years ago
Severity: normal → minor
This was fixed ... which version you tested?
Assignee: nobody → frsela
Hi again Marce,

I just tested with the last release of gaia and is working well, can you confirm it continue failing in your device?
Blocks: 818056
(Reporter)

Comment 3

6 years ago
(In reply to Fernando R. Sela [:frsela] from comment #2)
> Hi again Marce,
> 
> I just tested with the last release of gaia and is working well, can you
> confirm it continue failing in your device?

I think it is related to the title of the section, not the menu item that is ok (now say Movistar), but I am not sure. Rafa, can you clarify?

Comment 4

6 years ago
"Operator Services" does make much more sense that "SIM Toolkit" indeed. I'm all for changing it.
Created attachment 689713 [details] [diff] [review]
Changes the SIM toolkit section title to Operator settings

Title changed in location files. Pending french one (I'm not french :p Vivien, what's the correct string there? ;)
Attachment #689713 - Flags: review?(21)
Attachment #689713 - Flags: feedback?(rafael.marquez)
Attachment #689713 - Flags: feedback?(hello)

Comment 6

6 years ago
What's this issue for? From the patch proposed by :frsela, I think this is simple a string change, but not related to bug 818056, isn't it?
I will remove the blocks tag first and rename the title. Further, we need to confirm the string change with UX.

:sonmarce, if you originally were talking about bug 818056, then this issue will be a dup, please check updated status there.
Flags: needinfo?(lco)
Summary: The settings option displays SIM Toolkit instead of Operator Service → 'SIM Toolkit' should be renamed as 'Operator Service'

Updated

6 years ago
No longer blocks: 818056
(Reporter)

Comment 7

6 years ago
:evelyn, it is just a string change, no relationship to bug 818056 at all.
Comment on attachment 689713 [details] [diff] [review]
Changes the SIM toolkit section title to Operator settings

Review of attachment 689713 [details] [diff] [review]:
-----------------------------------------------------------------

Stealing.

::: apps/settings/locales/settings.en-US.properties
@@ +527,5 @@
>  call-support-link-or=or
>  user-guide=User guide
>  
>  # Device :: SIM toolkit
> +simToolkit=Operator Services

please change the l10n key as well, e.g.:

operatorServices = Operator Services

You’ll have to change the key in apps/settings/index.html:2247 as well.
Attachment #689713 - Flags: review?(21) → review-
Created attachment 690836 [details] [diff] [review]
Changes the SIM toolkit section title to Operator settings. V2

As Fabien suggested, changed the l10n key too
Attachment #689713 - Attachment is obsolete: true
Attachment #689713 - Flags: feedback?(rafael.marquez)
Attachment #689713 - Flags: feedback?(hello)
Attachment #690836 - Flags: review?(kaze)
Comment on attachment 690836 [details] [diff] [review]
Changes the SIM toolkit section title to Operator settings. V2

Review of attachment 690836 [details] [diff] [review]:
-----------------------------------------------------------------

r=me
Next time, please ignore non-English *.properties files.
Attachment #690836 - Flags: review?(kaze)
Attachment #690836 - Flags: review+
Attachment #690836 - Flags: approval-gaia-master?(21)
blocking-basecamp: --- → ?
Keywords: late-l10n
blocking-basecamp: ? → -
Triage: Wouldn't block the release on this but would take a patch.
Ahem, a patch was already proposed…
Yep, and we still wouldn't block the release on changing the name or fixing this patch if it got backed out for any reason :)

Comment 14

6 years ago
If its not a blocker, its worth noting that we are past the string freeze.

We really need to get serious on locking down strings if we want to get translations ready.

Does this setting really relate controlling something on the SIM card, or something on the operator side?


I'd say both terms might seem just as foreign to most users so this patch doesn't offer a significant value improvement.
(Reporter)

Comment 15

6 years ago
Well, "SIM Toolkit" is a technical name, so probably it is not understandable by a normal user. It gives access to applications in the SIM provided by the Operator, to offer some services to the user. So, "Operator Services" is a better name, as it is giving user a clear description about what is being offered.

Comment 16

6 years ago
(In reply to Marcelino Veiga Tuimil [:sonmarce] from comment #15)
> Well, "SIM Toolkit" is a technical name, so probably it is not
> understandable by a normal user. 

Technical term, yes.  Both terms probably are.

Harder to understand because it contains an acronim, maybe.

SIM as a common term, yes too; probably much more common than "Operator Services".   

Google says 54 million pages mention "SIM Card" and 743,000 on "Operator Services."  If I use google as a way to learn about these technical terms and capabilities I'm much more likely to find my way to a better understanding using the more common term "SIM Toolkit" than the more ambiguous "Operator Services."

 Also, using wikipedia to try to figure out what an "operator service" might be also leads to generally more confusion, Where a wikipedia search on SIM or related term gets me quicker to a better understanding.

Another way to test this would be to walk into a cellphone reseller and test the two terms.  I'm guessing the sales/support person might have a hard time undersanding what i wanted if I said I need to change the seetings on on my "operator services" but would probably be quite helpful if I said I needed to change the settings on my SIM Card.


> It gives access to applications in the SIM
> provided by the Operator, to offer some services to the user. So, "Operator
> Services" is a better name, as it is giving user a clear description about
> what is being offered.

These definitions differ from yours 
http://www.wisegeek.com/what-is-a-sim-card.htm and
http://en.wikipedia.org/wiki/Subscriber_identity_module

It says the SIM card has the ability to save *my* settings and identity, not the operators...

Who's seetings are these?
(Reporter)

Comment 17

6 years ago
Just to clarify, we are not talking about "SIM Card", we are referring to "SIM Toolkit": http://en.wikipedia.org/wiki/SIM_Application_Toolkit

Comment 18

6 years ago
In my opinion, we should keep the name that will be more familiar to operators, not to users. These are settings that the user will not likely use outside of heavy guidance anyway. 

So, if there is an official name for this kind of service, such as "SIM Toolkit", it might actually be less confusing to the main user (the service provider) than trying to make a new name for it. 

If there is no standard name for this service, I think it makes such a small difference whether to call it "SIM Toolkit" or "Operator Services".
Flags: needinfo?(lco)

Comment 19

6 years ago
so should we mark this WONTFX?

Comment 20

6 years ago
Unless anyone can convince me otherwise, I'm going to nom as WONTFX.
(Reporter)

Comment 21

6 years ago
(In reply to Larissa Co from comment #20)
> Unless anyone can convince me otherwise, I'm going to nom as WONTFX.

The name "Operator Services" was decided by :rafaelrebolleda after talking to :frsela. As I said, it is not a normal settings entry, it is to provide some operator services to the user, like news, traffic, sports, ... So it should be something understandable by the user.

Comment 22

6 years ago
Honestly, I think we can go back and forth forever on the name. I still don't think it's a blocker for v1. I'm fine if you want to change it in future releases.
Attachment #690836 - Flags: approval-gaia-master?(21) → approval-gaia-master+
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