User Agent: Mozilla/5.0 (compatible; MSIE 9.0; AOL 9.6; AOLBuild 4340.168; Windows NT 6.1; WOW64; Trident/5.0) Steps to reproduce: Navigated to <any> website in normal fashion Actual results: Occasionally, pop-ups appear suggesting that a problem has been detected with RealPlayer, and that user should update Real. However, the install on that looked fishy, when some windows required a confirmation to load "snap.do" and "wajam". I declined these, opting only to update Real. However, it loaded snap.do and wajam onto my computer anyway! I believe this is a scam, aimed at loading viruses. I wasn't able to clear them off my laptop using Control Panel OR instructions I found on internet, but I WAS able to use System Restore to go back to before they were there. Just wanted you to know that you should stop them. (P.S. I read while researching whether this was a previously-reported issue, that I may have impeded future updates of Firefox because I ran the System Restore. :( Hope not. ALSO, there is another annoying pop-up that I suspect is also malware, that comes up and suggests that your computer speed is slow. You might want to look into that one too.) Expected results: Website should have loaded without insidious malware pop-up.
Duplicate of this bug: 821367
This sounds like malware. You might try going through some suggested procedures on the support pages on malware, http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Or the support forum: http://support.mozilla.org/en-US/questions
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
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