822104 - certain pages don't load completely

Status: RESOLVED WORKSFORME

(Core :: DOM: Core & HTML, defect)

Description

[Helmut Leininger]

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build ID: 20121205060959

Steps to reproduce:

Browse to
http://digi.ceskearchivy.cz/DA?lang=de&menu=3&id=3988



Actual results:

page loaded incompletely, some information and parts of navigation bar missing


Expected results:

should load completely. Sometimes, after a few minutes the rest of the page comes up.

At the left side there should be 3 little boxes with thumbnails of previous and next image, 
at the bottom should be a navigation bar (forward, backward, first, last image, dropdown box)
This does not happen with Internet explorer, it also happens with Firefox 17.0.x. It did not happen with older versions of firefox (around 14.x or 15.x)

Comment 1

[Helmut Leininger]

Attachment: image of page that fails to load completely

Comment 2

[Helmut Leininger]

Attachment: page loaded completely (Internet Explorer)

Comment 3

[(mostly gone) XtC4UaLL [:xtc4uall]]

Confirmed using Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20121216 Firefox/20.0 ID:20121216030851.

* Changing Viewport Size makes the Navigation UI/Preview Thumbnails appear.
* reloading the Site does the same

To get the Issue back in the same Browser Session I had to clear Cache and hit CRTL+F5 several Times - if at all.

Comment 4

[Helmut Leininger]

> To get the Issue back in the same Browser Session I had to clear Cache and hit CRTL+F5 several Times - if at all.

Alternatively, you may choose another image. Very probably, the error will occur again.

Comment 5

[(mostly gone) XtC4UaLL [:xtc4uall]]

(In reply to Helmut Leininger from comment #4)
> Alternatively, you may choose another image. Very probably, the error will
> occur again.

As it seems it's not that easy over here for me. Also clearing the Cache/CTRL+F5'ing doesn't make the Issue happen reliably; thus I'm not able to do a proper Regression Range Search :-/.

If you want to, you can help using https://github.com/mozilla/mozregression/ and https://wiki.mozilla.org/RapidRelease/Calendar; i.e. start with a Branch Version with has the Issue when it hit Central.

Comment 6

[Alice0775 White]

Regressio window(m-c)
Good:
http://hg.mozilla.org/mozilla-central/rev/b1775e08bb16
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121012032003
Bad:
http://hg.mozilla.org/mozilla-central/rev/83e8792a147a
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121012040504
Pushlog:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=b1775e08bb16&tochange=83e8792a147a


Regressio window(m-i)
Good:
http://hg.mozilla.org/integration/mozilla-inbound/rev/a27a41c7d7e3
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121011091302
Bad:
http://hg.mozilla.org/integration/mozilla-inbound/rev/c58bfc3f6b48
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121011100002
Pushlog:
http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=a27a41c7d7e3&tochange=c58bfc3f6b48

Suspected: Bug 791571

Comment 7

[Helmut Leininger]

using moznightly I have seen:
good: 2012-10-12
bad:  2012-10-13

Comment 8

[Alex Keybl [:akeybl]]

Given the workarounds in comment 3, no need to track for release. We would accept a low risk uplift to FF19 if found, however.

Comment 9

[Helmut Leininger]

@comment 3

even after this bypass, it occurs again in the same session with other images of the same site.

Comment 10

[Alice0775 White]

(In reply to Alex Keybl [:akeybl] from comment #8)
> Given the workarounds in comment 3, no need to track for release. We would
> accept a low risk uplift to FF19 if found, however.

I can not reproduce the workaround.
I always get corruption even if reload, clear cash reroad...

So i set flags again.

Comment 11

[Martin Hankovec]

I'm the webmaster of digi.ceskearchivy.cz
From local site everything works OK even in FF 18b4, but from internet there is above described problem.

Comment 12

[Alex Keybl [:akeybl]]

Can we verify that bug 791571 is the regressing issue by testing that 17.0b1 is unaffected and 17.0b2 is affected? We can assign to Kyle to be resolved in the FF19 timeframe once confirmed.

Comment 13

[Martin Hankovec]

Yes, version 17.0b1 works well, 17.0b2 doesn't work. So 17.0b1 is unaffected and 17.0b2 is affected.

Comment 14

[bhavana bajaj [:bajaj]]

Kyle, can you please help with some investigation here ? Thank you !

Comment 15

[Alex Keybl [:akeybl]]

this hasn't been a critical issue post-release, so no need to track for future releases.

Comment 16

[Kyle Huey (Exited; not receiving bugmail, old account, do not use)]

I don't remember which bug, but we fixed this some time in the Firefox 21 cycle.  It WFM on Nightly and Aurora.