Closed
Bug 822285
Opened 11 years ago
Closed 7 years ago
Skive It video doesn't load in Firefox
Categories
(Web Compatibility :: Site Reports, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: JStagner, Unassigned)
References
()
Details
(Whiteboard: [needscontact] [country-it] [video])
Attachments
(3 files)
http://www.skive.it/html2/index.html Layout which works in other browsers fails in Firefox.
Comment 1•11 years ago
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And what exactly is wrong in the Layout ? You didn't specify a Firefox version that you are using. With "browsers" (plural) do you mean webkit and which other rendering Engine ?
Reporter | ||
Comment 2•11 years ago
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Sorry If you look at the attached image what's wrong should be obvious. Compare it to Chome or Safari..... I didn't specify a FF version as it appears to be present on every version of FF (I tested Release WIndows, Release Linux, Nightly Windows, Nightly Linux Reporting at the request of a customer - so it's possible that is just works in Chrome
Comment 3•11 years ago
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Ummm, for me using Windows 7 x64: Nightly 20 = MSIE 10 = Opera 12 = like the attached Screenshot. Only Chrome 25 differs. If you hover over a Video Error Console spews: Timestamp: 18.12.2012 23:37:13 Error: TypeError: player.webkitEnterFullscreen is not a function Source File: http://www.skive.it/html2/assets/skivejs/socialvideolib.js Line: 46 Smells like a TE Issue.
Summary: Skive It Layout doesn't work in Firefox,,,,, → Skive It Layout doesn't work in Firefox
Comment 4•11 years ago
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>If you look at the attached image what's wrong should be obvious.
No, it's not obvious if you don't know how the site should look and I compared Firefox (various versions) with Safari, Opera12 and IE9
Comment 5•11 years ago
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Testcase wanted, perhaps, but so far it sounds like this site is just doing something WebKit-specific.... JStagner, were we contacted by someone affiliated with the site, or is "a customer" just a random user of the site?
Keywords: qawanted,
testcase-wanted
Reporter | ||
Comment 6•11 years ago
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The founder of SkiveIt spoke with Jay Sullivan who reffered him to me.
Comment 7•11 years ago
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OK. So given that this seems to be a bug in their site, what action do they expect from us? Debugging it so we can point out the problem to them? Implementing something they're depending on? If the latter, do they plan to tell us what this thing is or should we be reverse-engineering their site ourselves? Basically trying to figure out how much information we can get from them, since they're actively involved in the conversation...
Comment 8•11 years ago
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Any news from Skive It people? The site is really broken in latest Nightly and IE in comparison with Chrome and Opera. Images are overlapping each other, videos disappear for a moment when hovering on top of them.
Keywords: qawanted
User Agent Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:47.0) Gecko/20100101 Firefox/47.0 Build ID 20160211075650 Tested on Windows 7 x64 with the Nightly 47.0a1 build. The website provided changed it's layout and I encountered another problem: in Firefox the background video is not visible and neither the Sign Up nor the Log in buttons. In Chrome and IE these issues do no reproduce.
Keywords: testcase-wanted
Comment 11•8 years ago
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Hallvord, do you want to take a look at what's going on here?
Flags: needinfo?(hsteen)
Comment 12•8 years ago
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With pleasure, Boris. Issues: 1) No background video. They do <video class="backgroundvideo" muted="" autoplay=""> <source src="https://skive.it/marketing/places/chicagoducks.MOV" type="video/ogg"> <source src="https://skive.it/marketing/places/chicagoducks.MOV" type="video/mp4"> </video> Note how both SOURCE elements refer to the SAME file. This is probably a mistake - I guess the video/ogg one should refer to chicagoducks.ogg or something like that. It needs to be a file that's really encoded in a different format - not just one described with a different type attribute.. So, we get this in the error console: Media resource https://skive.it/marketing/places/chicagoducks.MOV could not be decoded. index.html All candidate resources failed to load. Media load paused. 2) Missing links top right (sign up/in). They are not actually missing - they are just styled to be the same colour as the background behind the video: #signup > a { color: #444444; padding: 2px 10px; font-size: 10px; } meaning if the video doesn't appear, the links become invisible.
Flags: needinfo?(hsteen)
Comment 13•8 years ago
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OK. Doesn't sound like a layout bug. :) Thank you for digging into that!
Component: Layout → Desktop
Product: Core → Tech Evangelism
Summary: Skive It Layout doesn't work in Firefox → Skive It video doesn't load in Firefox
Comment 14•8 years ago
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I'm not quite done though :) Clicking on some "mood" or category takes you to a page with videos on - videos are full width in Firefox but centered and smaller in Blink-based browsers. I think this is caused by our old max-width friend 823483, so it will be interesting to check this site against that fix. The videos load and play fine on demand.
Depends on: 823483
Comment 15•8 years ago
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So the main thing to fix is to make sure there are two alternate formats available for the background video.
Whiteboard: [needscontact] [country-it] [video]
(In reply to Hallvord R. M. Steen [:hallvors] from comment #14) > smaller in Blink-based browsers. I think this is caused by our old max-width > friend 823483, so it will be interesting to check this site against that > fix. That's doable now, since the fix landed.
Updated•8 years ago
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Comment 17•7 years ago
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The video layout and <source src> issues are no longer an issue. Let's close.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
Assignee | ||
Updated•5 years ago
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Product: Tech Evangelism → Web Compatibility
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Description
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