822546 - need an easy way to report spam on bugzilla

Status: REOPENED

(Bugzilla :: User Interface, enhancement)

Description

[Dan Jacobson]

User Agent: Mozilla/5.0 (X11; Linux i686; rv:19.0) Gecko/20121214 Firefox/19.0 Iceweasel/19.0a2
Build ID: 20121214042017

Steps to reproduce:

Looked for a "Report" or "Report spam" button on
https://bugzilla.mozilla.org/attachment.cgi?id=692855&action=edit


Actual results:

Didn't find one.


Expected results:

There should be, like on Facebook, a form that has a button I could click that says "I think but I am not sure this is spam".

Comment 1

[Reed Loden [:reed]]

Handled, thanks.

Comment 2

[Dan Jacobson]

Not so fast. It took me 20 minutes to find the "best" way to report something around here.
Contrast that to the ubiquitous "report" buttons on other websites.
You really should do something about it.

Comment 3

[Dan Jacobson]

At least have a report button on the bottom of the page that pops up a message telling what one should do.

Comment 4

[Dave Miller [:justdave]]

Although he does mention a specific attachment, it appears to have been used as an example rather than being a report.  I've often wondered if we should do that anyway.  Might make a good extension - have it put up a confirmation dialog and if they confirm just shoot an email to bugzilla-admin or something.  For a more ambitious version we could store them in a table so you could get a report from the admin page that listed them and go through them.

Comment 5

[Frédéric Buclin]

(In reply to Dave Miller from comment #4)
> Might make a good extension

Sorry, but this is not the right place to report features which should be implemented as an extension. Either it's implemented in the core code, or it's resolved as WONTFIX. As a bug triager and developer, I don't want these bugs to pollute my searches.

Comment 6

[Dan Jacobson]

Belongs in core I say.

Comment 7

[Dave Miller [:justdave]]

I think it doesn't belong in core because most Bugzillas are actually private, behind a firewall, and wouldn't really have this problem.  This is something that would mostly only affect either public-facing Bugzillas or private Bugzillas at huge companies.

That said, this whole "the Bugzilla team doesn't support any extensions" leaving them all to third parties kinda bugs me.  Just because it fits best as an extension doesn't mean we couldn't create it and support it as the Bugzilla Project.  It's a cleaner way to implement optional features than putting them in core behind a preference.  But this particular discussion belongs on a mailing list and not a bug, so I'll send mail to the developers list.

Comment 8

[Dan Jacobson]

Even internal Bugzillas need a "contact someone in charge" button.

Comment 10

[Stephen Donner [:stephend] Not actively reading bugmail]

Mass-removing myself from cc; search for 12b9dfe4-ece3-40dc-8d23-60e179f64ac1 or any reasonable part thereof, to mass-delete these notifications (and sorry!)

Comment 11

[howard Johnson [:eliptical]]

Tonight someone added a spam URL to this bug: https://bugs.documentfoundation.org/show_bug.cgi?id=51132#c36

I removed it. But there is no place to report the problem, or even to flag it.

The only evidence left is here: https://bugs.documentfoundation.org/show_activity.cgi?id=51132

SO: I think there needs to be a way to submit email addresses as candidates for spam, similar to how Craigslist does it.

I know this is a difficult problem. BUT, it won't go away if we don't know it's happening.

Thank you guys!