82596 - POP3,SMTP problems

Status: VERIFIED WORKSFORME

(MailNews Core :: Networking: POP, defect)

Description

[ADRIAN BOADO]

I have problems with Mozilla 0.9 and Netscape 6.01. The problem is that I can
not use Mozilla nor Netscape with my POP3 accounts. With one of them on the
adinet.com.uy server I never get the POP3 connection, but if I use netstat (on
Windows 2000) I see the socket connection ESTABLISHED, but "Mail" never ask me
for a password or never gave me any error. With the other on the ucu.edu.uy
server, the "New Message" Window show me the message "Sending message...." on
the taskbar but the message window never closed. Also if I choose to send it
later the message never leave the unsent message folder, and again I get no
error message. The problem also happens on Linux (Suse 7.1).

Comment 1

[Karen Huang]

Reassign to POP -> Sheela. 
Ccing Ninoschka for SMTP.

Comment 2

[Sheela Ravindran]

reassing->naving(pop3)

Comment 3

[Sheela Ravindran]

Reporter,
which build are you using?  Did you click on get msg button and still the 
password dlg did not come up?

Comment 4

[Sheela Ravindran]

Reporter's response via email:

The build  is "2001050515" and Yes I click on the msg button and the password 
dlg did not come up. The file POP3.log is the POP3 log file for the 
adinet.com.uy server. This log was generated after open mozilla mail and select 
get messages only.
Also I`m sending 2 SMTP logs for the ucu.edu.uy server, but they have no much 
information. Now I can send messages with the ucu.edu.uy server but only if I 
choose to send them later. If I choose to send it now the compose windows hungs 
and I can only close it if I kill the window.

***reporter had attached the following logs:
POP3 Log
SMTP Sendnow.log
SMTP unsentmessages.log 

0[394098]: Entering NET_ProcessPop3 55
0[394098]: POP3: Entering state: 1
0[394098]: POP3: Entering state: 2
0[394098]: POP3: Entering state: 4
0[394098]: RECV: +OK POPDIST (version 1.00) at adinet.com.uy starting.
0[394098]: POP3: Entering state: 29
0[394098]: SEND: AUTH

0[394098]: Entering NET_ProcessPop3 39
0[394098]: POP3: Entering state: 3



0[394098]: SMTP Connecting to: ucu.edu.uy




0[394098]: SMTP Connecting to: ucu.edu.uy
0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 220 ucu.edu.uy DSMTP ESMTP Mail Server
0[394098]: SMTP entering state: 14
0[394098]: SMTP Send: EHLO adinet.com.uy

0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 250-ucu.edu.uy. Hello adinet.com.uy (200.40.106.253)
0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 250-ETRN
0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 250-DSN
0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 250 HELP
0[394098]: SMTP entering state: 15
0[394098]: SMTP entering state: 21
0[394098]: SMTP entering state: 4
0[394098]: SMTP Send: MAIL FROM:<[e-mail]>

0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 250 Command MAIL OK
0[394098]: SMTP entering state: 6
0[394098]: SMTP Send: RCPT TO:<[e-mail]>

0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 250 Command RCPT OK
0[394098]: SMTP entering state: 7
0[394098]: SMTP Send: DATA

0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 354 Command DATA Start mail input; end with 
<CRLF>.<CRLF>
0[394098]: SMTP entering state: 8
0[394098]: SMTP entering state: 9
0[394098]: SMTP Send: 

.

0[394098]: SMTP entering state: 0
0[394098]: SMTP Response: 250 Command DATA Processed mail data Ok
0[394098]: SMTP entering state: 10
0[394098]: SMTP Send: quit

0[394098]: SMTP entering state: 11
0[394098]: SMTP entering state: 13

Comment 5

[Sheela Ravindran]

reporter,
can you tell us what your outgoing SMTP server settings are? Looks like you are 
seeing bug 74387 or 81219.  Try to see if you change the settings to 'Never' and 
unchecking username and password to if this fixes your problem. Or you have to 
download later than 05/19th.

Comment 6

[Sheela Ravindran]

Reporter comments pasted from the email:  

OK, Thanks. It correct also my Netscape 6.0 problem, and in Netscape I can not 
select the SSL options. (I test it only in Windows 2000 not in Linux, but I 
think it will works).
But I'm still having problems with my POP3 server.

Based on reporter's comments marking this bug as worksforme.  Please open a new 
bug for the POP3 server problem if it persists.  For POP3 contact the server 
administrator to find out if your server settings are correct. And if it still a 
problem please log a new bug.  Do not combine two problems in one bug. Also 
download a new build and create a new profile with your pop3 account see if it 
fixes the problem.

Comment 7

[Sheela Ravindran]

*** Bug 81950 has been marked as a duplicate of this bug. ***

Comment 8

[Sheela Ravindran]

verified as worksforme
I am able to send messages from a pop account using both netscape server and 
yahoo server.

branch build-2001070206 win98, mac, linux.
Reopen if you encounter this problem again