826175 - [Dialer] Sometimes the call screen would not show for incoming call

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia::Dialer, defect, P1)

Description

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

Reproduce steps:
1. Pair with Bluetooth headset
2. Make an incoming call via external line
3. Use Bluetooth headset to answer call
4. User cannot answer call via Bluetooth headset

Comment 1

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

We dumped that SystemMessageInternal.
We found bluetooth-dialer-cmmand {"command":"ATA"} indeed passed to dialer. But dialer does not process this message.


01-03 16:58:43.057   108   108 I Gecko   : -- SystemMessageInternal 1357203523066 : Broadcasting bluetooth-dialer-command {"command":"ATA"}
01-03 16:58:43.067   108   108 I Gecko   : -- SystemMessageInternal 1357203523071 : Asking to open {"uri":"app://communications.gaiamobile.org/dialer/index.html#keyboard-view","manifest":"app://communications.gaiamobile.org/manifest.webapp","type":"bluetooth-dialer-command"}


01-03 16:58:43.178   108   108 I Gecko   : -- SystemMessageInternal 1357203523189 : received SystemMessageManager:Message:Return:OK bluetooth-dialer-command for app://communications.gaiamobile.org/dialer/index.html#keyboard-view @ app://communications.gaiamobile.org/manifest.webapp

Comment 2

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

We found this issue related to older version of

Comment 3

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

We found this issue resolved after commit 1d4957886c09d.
We don't know why it breaks.

commit 1d4957886c09d87416b653318d008000fd9a3e0a
Merge: c14a1e7 5d090cf
Author: Ryan VanderMeulen <[e-mail]>
Date:   Wed Jan 2 21:02:40 2013 -0500

    Merge the last PGO-green inbound changeset to m-c.

Comment 4

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

Re-clarify:
It's related to gaia commit.
commit ea325f75486a636d851bd6181caf5f7fa2e25904
Merge: 2718ae8 e783142
Author: David Scravaglieri <[e-mail]>
Date:   Thu Jan 3 00:09:00 2013 -0800

    Merge pull request #7279 from dscravag/nightly2
    
    Nightly 2013-01-03

Comment 5

[(inactive after 6/18) Alive Kuo [:alive]]

(In reply to Shawn Huang from comment #4)
> Re-clarify:
> It's related to gaia commit.
> commit ea325f75486a636d851bd6181caf5f7fa2e25904
> Merge: 2718ae8 e783142
> Author: David Scravaglieri <[e-mail]>
> Date:   Thu Jan 3 00:09:00 2013 -0800
> 
>     Merge pull request #7279 from dscravag/nightly2
>     
>     Nightly 2013-01-03

This shouldn't be the cause...it's nightly release commit.

Comment 6

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

Agreed with Alive. Another symptom is that in-call window does not show up. We still see window.open failed.

Comment 7

[Evelyn Hung]

Rudy will help on this issue, he resolved a related issue before.

Comment 8

[Gina Yeh [:gyeh] [:ginayeh]]

I tried to reproduce this bug many times, but still not sure the root cause. However, it would be easier to reproduce it with the following steps:

1. Launch Dialer app.
2. Back to home screen
3. Launch another app, such as Settings app
4. Make a call from another phone

Expected behaviour:
Call screen is shown and can hear ring tone

Actual results:
Sometimes there're ring tones but no call screen, sometimes no ring tone and no call screen, and sometimes we can see call screen and hear ring tone.

Comment 9

[Rudy Lu [:rudyl] (inactive after 2015/7/3)]

I still cannot reproduce the "no call screen" issue.

Used pvt build 2013-01-06 for unagi
------------------------
https://pvtbuilds.mozilla.org/pub/mozilla.org/b2g/nightly/mozilla-b2g18-unagi_betatest/2013/01/2013-01-06-23-02-04/

Will add "qawanted" for more help.

Dear QAs,

Please note that we encountered a call screen issue, as Comment 8 by Gina, we might need your help to reproduce it.

Comment 10

[Rudy Lu [:rudyl] (inactive after 2015/7/3)]

Change the summary for now to let us focus on call screen issue first and then the BT related issues.

Comment 11

[Walter Chen[:ypwalter][:wachen]]

I can't reproduce it in pvt b2g18 build of 2013-1-7
can gina help with providing more device information

Comment 12

[Walter Chen[:ypwalter][:wachen]]

Got information from Gina Yeh.

This happened only in Mozilla Central v20 trunk.
This should not be bb+ now. 
However, leave this for triage to decide.

Comment 13

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

Test with PTS HFP test case AG_ATA related test case, it still cannot pass. It looks like ATA command was been ignored to due to callScreen has not been loaded.

Comment 14

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

For specific Bluetooth case, see Bug 828118.

Comment 15

[Rudy Lu [:rudyl] (inactive after 2015/7/3)]

Close this old bug since we don't see this anymore.