firefox 17.0.1 will not display.pdf files in browser, in both Lion and Mountain Lion

RESOLVED WORKSFORME

Status

()

Firefox
General
RESOLVED WORKSFORME
6 years ago
6 years ago

People

(Reporter: harbor693, Unassigned)

Tracking

17 Branch
x86
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0
Build ID: 20121128204232

Steps to reproduce:

Attempted to view selected .pdf documents within Firefox 17.0.1 browser on two different macs, one running Lion, the other Mountain Lion.  (These documents are available in Firefox 3.6.28 running on our oldest computer running 10.4.11, both now unsupported.)


Actual results:

Only result was a blank window on both macs.  At the same time, the desired .pdf files were visible on a PC running the latest Firefox, Windows 7.


Expected results:

The .pdf files should have been visible and downloadable, as they always have been on our oldest imac now running OS 10.4.11.
Which plugin and plugin version do you use to display PDFs ?
The are various known issues with the Adobe Plugin and we already blocked the plugin in some plugin versions.
Does it work for you if you change the PDF option in options/applications to the external PDF viewer ?

Updated

6 years ago
Flags: needinfo?(harbor693)

Comment 2

6 years ago
Also, you can try pdf.js Add-on from https://addons.mozilla.org/uk/firefox/addon/pdfjs/
Component: Untriaged → General
Whiteboard: closeme INCO 2013-02-01
(Reporter)

Comment 3

6 years ago
Does it work for you if you change the PDF option in options/applications to the external PDF viewer ?

Yes!  

I had no idea that the Applications-Content Type  --  Action listing had been changed so much.

Thanks,
Rich
Flags: needinfo?(harbor693)

Updated

6 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
Whiteboard: closeme INCO 2013-02-01
Have we contacted adobe even to discuss this? Expect Major backlash from users if we block.
(Reporter)

Comment 5

6 years ago
Just updated to 18.0 and the Adobe Action application listed for the same four Content types is still "Use Adobe Acrobat Reader NPAPI Plug-in, Version 10.1.4 (in Firefox).

At least for PDF documents, selecting "Use Adobe Reader (default)" allows PDF files to be opened in Firefox.  We do not use the three other Adobe file types listed.

There was no note provided during the update regarding the PDF problem. 

Rich
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