updates report failure upon "restart to apply" but install normally with immediate restart

UNCONFIRMED
Unassigned

Status

Thunderbird
General
UNCONFIRMED
5 years ago
3 years ago

People

(Reporter: david, Unassigned)

Tracking

19 Branch
x86_64
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build ID: 20121231071231

Steps to reproduce:

1. click Help> About Earlybird
2. click to check for updates
3. click to install update
4. click to restart to apply update


Actual results:

Ebird closes but when it restarts, it reports update could not be installed, check to see if version is running etc.
I then close that popup window and immediately click the Tb desktop icon and it installs the update normally.
This has happened now with about the last 3-4 updates, including today's.


Expected results:

The update should have applied without my having to restart a second time?

note: I'm running on Windows 7 x64, but with Earlybird installed in the "Programs Files (x86)" folder, with an administrator rights profile; and prior the most recent 3-4 updates, had not experienced this.

Thanks~

Comment 1

3 years ago
David, do you still see this issue when using a current version?
Flags: needinfo?(drstrust)
Whiteboard: [closeme 2015-07-01]
(Reporter)

Comment 2

3 years ago
Wayne, apologies for the belated reply; yes, i'm still seeing this issue (though somewhat less regularly¹), using version: Earlybird  40.0.a2(2015-06-16)  [1. it happened yesterday & today]
Thanx~
Flags: needinfo?(drstrust)

Updated

3 years ago
Component: Untriaged → General
Whiteboard: [closeme 2015-07-01]
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