828790 - I tried updating and it tells me it can't do it because some items had to be skipped.

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[taylorrenee9]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/534.57.7 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.7

Steps to reproduce:

I tried to update firefox.


Actual results:

It kept sending me an error message "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." I can't change the admin or staff settings in the Sharing and Permissions section, but under my username and account for the computer it should be fine. Now I can't open firefox at all. It appears in my dock as a text file, even though it still asks me if I would like to open an application from the internet when I click it. But nothing happens.


Expected results:

It should've just been put in my applications folder and updated.

Comment 1

[Matthias Versen [:Matti]]

Did you try a reboot ?

Comment 2

[Loic]

Read http://support.mozilla.org/fr/questions/927468

Comment 3

[Tiziana Sellitto [:tiziana]]

Thanks for reporting.
Have you tried testing this issue with the help reported in the support as in comment 2? It should solve it.
It is passed a long time and without having more info we cannot help you.

Comment 4

[Tiziana Sellitto [:tiziana]]

Closing the bug due to lack of response from the reporter.
Feel free to reopen it if you can provide more details.