User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/534.57.7 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.7 Steps to reproduce: I tried to update firefox. Actual results: It kept sending me an error message "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." I can't change the admin or staff settings in the Sharing and Permissions section, but under my username and account for the computer it should be fine. Now I can't open firefox at all. It appears in my dock as a text file, even though it still asks me if I would like to open an application from the internet when I click it. But nothing happens. Expected results: It should've just been put in my applications folder and updated.
Did you try a reboot ?
Thanks for reporting. Have you tried testing this issue with the help reported in the support as in comment 2? It should solve it. It is passed a long time and without having more info we cannot help you.
Closing the bug due to lack of response from the reporter. Feel free to reopen it if you can provide more details.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INCOMPLETE
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