Closed
Bug 828919
Opened 11 years ago
Closed 11 years ago
Add-ons causes crash on startup of Thunderbird v17.0.2
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: john.bester, Unassigned)
Details
(Keywords: crash)
Attachments
(1 file)
1.93 KB,
text/plain
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Details |
User Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/536.11 (KHTML, like Gecko) Ubuntu/12.04 Chromium/20.0.1132.47 Chrome/20.0.1132.47 Safari/536.11 Steps to reproduce: I started thunderbird after applying Ubuntu updates. An error message appeared stating that a specific add-on caused a crash. I removed the add-on from .thunderbird/<acc>/extensions. The same happened, listing another add-on. After removing about 5 add-ons, I deleted all extensions. Now thunderbird started, but when I open Tools / Extensions, thunderbird crashed again. Actual results: Thunderbid crashed. A dialog stating that bug could be committed and Thunderbird restarted appeared, but this caused exactly the same dialog to appear and there is no way to determine whether or not the bug was filed. Expected results: Thunderbid should have deactivated the add-on that caused the problem and continued on to load the next add-on. (dialog displayed as it is currently) Also, when the user chooses to file the bug, there should have been a message stating that bug was successfully uploaded.
Reporter | ||
Updated•11 years ago
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Severity: normal → critical
Crash Signature: Add-ons: globalmenu%40ubuntu.com:3.6.4,edsintegration%40mozilla.com:0.5,lightningbutton%40rsjtdrjgfuzkfg.com:1.5.3,AutoResizeImage%40gmail.com:0.12.0,contacttabs%40janek.org:2.0,%7Bad7d8a66-253b-11dc-977c-000c29a3126e%7D:0.8.42 %7Ba62ef8ec-5fdc-40c2-873c-…
Keywords: crash
Priority: -- → P1
Comment 1•11 years ago
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please post your crash ID(s) per https://support.mozillamessaging.com/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports Thanks Add-ons: globalmenu%40ubuntu.com:3.6.4,edsintegration%40mozilla.com:0.5,lightningbutton%40rsjtdrjgfuzkfg.com:1.5.3,AutoResizeImage%40gmail.com:0.12.0,contacttabs%40janek.org:2.0,%7Bad7d8a66-253b-11dc-977c-000c29a3126e%7D:0.8.42,%7Ba62ef8ec-5fdc-40c2-873c-223b8a6925cc%7D:0.18,lookout%40aron.rubin:1.2.13,%7Bb4447f60-db9c-11da-a94d-0800200c9a66%7D:0.9.2,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:1.9,messagingmenu%40mozilla.com:0.8,attachmentoptions%40mozillamessaging.com:1.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:17.0.2 BuildID: 20130106012405 CrashTime: 1357817806 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1357746360 Notes: OpenGL: NVIDIA Corporation -- GeForce GT 610/PCIe/SSE2 -- 4.2.0 NVIDIA 304.64 -- texture_from_pixmap ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 5947 StartupTime: 1357817804 Theme: classic/1.0 Throttleable: 1 Vendor: Version: 17.0.2 This report also contains technical information about the state of the application when it crashed.
Crash Signature: Add-ons: globalmenu%40ubuntu.com:3.6.4,edsintegration%40mozilla.com:0.5,lightningbutton%40rsjtdrjgfuzkfg.com:1.5.3,AutoResizeImage%40gmail.com:0.12.0,contacttabs%40janek.org:2.0,%7Bad7d8a66-253b-11dc-977c-000c29a3126e%7D:0.8.42 %7Ba62ef8ec-5fdc-40c2-873c-…
Flags: needinfo?(john.bester)
Priority: P1 → --
Updated•11 years ago
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Whiteboard: [closeme 2013-02-01]
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(john.bester)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2013-02-01]
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Description
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