inbox full archived inbox but still says full will not get new mail

RESOLVED WORKSFORME

Status

RESOLVED WORKSFORME
6 years ago
6 years ago

People

(Reporter: kathie.hutter, Unassigned)

Tracking

SeaMonkey 2.15 Branch
x86_64
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0 SeaMonkey/2.15
Build ID: 20130105222038

Steps to reproduce:

I archived all folders, emptied trash and still cannot receive new mail.  For months I cannot save sent messages in k.hutter888@gmail.com.  I have to save those messages in another address.  I uninstalled seamonkey, reinstalled it and it still will not allow new message in for k.hutter888@gmail.com.


Actual results:

absolutely NOTHING


Expected results:

new mail should have popped in.  I am disgusted with the email section of this program, but I like the browser part.  I have to go to the hated GOOGLE to get my messages! ! !
What happens if you right click on the folder (inbox) and select "compact folder" ?
(Reporter)

Updated

6 years ago
Whiteboard: Thank you - compacting the boxes worked.

Comment 2

6 years ago
> Whiteboard: Thank you - compacting the boxes worked.
Closing as WORKSFORME. Thanks for reporting back to us.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
Whiteboard: Thank you - compacting the boxes worked.
FYI: Deleted emails aren't really deleted in the mailbox file on the disk.
They get only marked as deleted. Compacting the folder writes the whole file again without the deleted emails = they are now really gone.
(Reporter)

Updated

6 years ago
Whiteboard: Thank you very much for that last message - now I can understand about compacting the files. I did not know that piece about getting rid of old messages. I will do so more often now.
In case you want to comment just scroll down to the additional comments field :-)
Whiteboard: Thank you very much for that last message - now I can understand about compacting the files. I did not know that piece about getting rid of old messages. I will do so more often now.
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