830385 - firefox is already running

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[jenthe.huysmans]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
Build ID: 20121128204232

Steps to reproduce:

Close Firefox on a regular way
Open Firefox again

Please note: I only recentely notice this error appearing at more and more of my customers - which includes a school with class-pc's. All Firefox-versions are v18.


Actual results:

An error-message will appear stating "Firefox is already running in the background. To open Firefox, close the process or restart your computer".


Expected results:

Firefox should've opened.

Comment 1

[jenthe.huysmans]

That reminds me - before any brilliant mind reminds me that I am running Firefox v17 --> yes, that is correct. I myself have not updated to v18 yet to avoid a possible bug in v18 which might cause this.

Comment 2

[Matthias Versen [:Matti]]

I don't think that there is anything that we could do without steps to reproduce.
Do you use extensions in your installation ?

FYI: You get this error message if a Firefox process failed to close properly
We are working on a general solution with bug 662444 to solve this.

Comment 3

[Tiziana Sellitto [:tiziana]]

It is passed a long time since you have reported this.
Can you still reproduce it on newer Firefox versions? Can you provide more info about that?