831026 - [Facebook import][FTE] When importing large number of fb contact (>1400) friends count is incorrect

Status: RESOLVED DUPLICATE of bug 838605

(Firefox OS Graveyard :: Gaia::First Time Experience, defect)

Description

[John Hammink]

## Environment :
Gecko  http://hg.mozilla.org/releases/mozilla-b2g18/rev/67503cae6a5a
Gaia   a03f7b532e9998e646d55f93a0fc03a04d7ca7d9
BuildID 20130115070201
Version 18.0
Unagi

Prerequisites:  >1400 friends (in my case, 1402)
  
## Repro :
1. Proceed through the FTE wiz until you get to "Import Contacts from" page.
2. When prompted, log in with correct credentials.
3. wait for contacts list to load.

Expected: "Found 1402 friends to import"

Actual: "Found 1313 friends to import"

## Expected :

## Actual :


## Note :
1. for FTE, it leaves the user in wondering what to do next.  Bad FTE for importing facebook contacts

Comment 1

[John Hammink]

Oops  - please disregard everything after 
Actual: "Found 1313 friends to import"

Comment 2

[Michał Budzyński (:michalbe)]

I had the same issue but I realized that some of my friends on FB had inactive accounts, so they still counts when you want to display the number of all your friends, but you cannot access their profiles. Could you please check if this is an issue with your contact list as well?

Comment 3

[Jason Smith [:jsmith]]

needs more info - are workarounds available? How often does this reproduce?

Comment 4

[Lucas Adamski [:ladamski]]

.. with prejudice.

Comment 5

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

I believe that this is a duplicate of bug 830685, which I propose that we give better feedback on why the numbers are off.

Comment 6

[John Hammink]

CCing Guillermo Huerta as he's seen the same issue.

Michal - it may well be the case that I have some inactive accounts.  I'll try to clean up my friends list and test this case again.

David - is there specific information that you need?

Comment 7

[Jose Manuel Cantera]

yes, that's a recognized FB bug and we have reported to them. Unfortunately they have not given us a date when it will be fixed

Comment 8

[John Hammink]

Ahh, just missed the above note as I sat down to check this. Thanks for pointing it out.

Comment 9

[John Hammink]

FWIW I can reproduce the issue with all my inactive contacts removed.   I am seeing the same numbers.

Comment 10

[Lukas Blakk [:lsblakk] use ?needinfo]

As per comment 7, if this is on FB side there's nothing to track here.