Closed Bug 831454 Opened 13 years ago Closed 13 years ago

Thunderbird 17.0.2 Crash Report [@ nsCycleCollectingAutoRefCnt::incr(void*)

Categories

(Thunderbird :: Untriaged, defect)

17 Branch
x86_64
Windows 7
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 803460

People

(Reporter: albericpont, Unassigned)

Details

(Keywords: crash, Whiteboard: [antivirus:mcafee])

Crash Data

Attachments

(1 file)

User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; McAfee)
Can you confirm that disabling McAfee resolves your crashing. I believe your bp-97d3ed1b-6308-40ba-b45a-324722130109 crash is a duplicate of bug 803460. Also, is there a specific reason you believe this crash is security sensitive? (most crashes are not)
Severity: normal → critical
Crash Signature: [@ nsCycleCollectingAutoRefCnt::incr(void*)]
Flags: needinfo?(albericpont)
Keywords: crash
I haven't tried yet to disable McAffe. - I have informed the McAfee organisation of the problem. i do not know enought about programs to decide if it is a security problem or not. i don't speak english so fluently !! i'm surprise to recieve mails asking me to provide a security Key to authentify mais incoming and outcoming thank you form your response. Alberic (In reply to Wayne Mery (:wsmwk) from comment #1) > Can you confirm that disabling McAfee resolves your crashing. I believe your > bp-97d3ed1b-6308-40ba-b45a-324722130109 crash is a duplicate of bug 803460. > > Also, is there a specific reason you believe this crash is security > sensitive? > (most crashes are not)
Flags: needinfo?(albericpont)
McAfee has invited me to install the Thunderbird V16 issue. The program does not respond either when you click on a message's title, or on the vertical object on rigt and left sides that help to see the elder messages, and the mails are always so slow to come up to the screen.
how can i unselect "Security-Sensitive Core Bug" ? Thank You
Thanks for reporting the problem. https://getsatisfaction.com/mozilla_messaging/topics/thunderbird_slow_to_delete_or_move_messages#reply_11056106 has instructions regarding McAfee. Please confirm that disabling solves your problem
Group: core-security
Flags: needinfo?(albericpont)
McAfee asked me to disable its control of attached pieces, and Thunderbird V16 works properly. I'll install soon the Thunderbird V17.0.2 issue
Flags: needinfo?(albericpont)
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Whiteboard: [antivirus:mcafee]
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