Closed
Bug 832308
Opened 11 years ago
Closed 11 years ago
Move to folder when deleted option is not adhered to
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 533140
People
(Reporter: ncnmra, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0 Build ID: 20130104151925 Steps to reproduce: When an alternative folder is set in "Tools > Account Settings > Server Settings > When I delete a Message: Move it to this Folder" option, the setting is overridden when the program starts back up. Actual results: We use Google Apps (Gmail exhibits this issue also) for our email. We are using IMAP. Because Gmail has only a 30 day retention on Trash, I have been directing TB to move my mail into a folder I created called "Deleted" which I can manage myself. This has worked for many years On Jan 14, 2013, after an upgrade to TB v.17, I noticed that mail that was being deleted was not in the "Deleted" folder, but rather in the [Gmail]\Trash folder (ie: it was being deleted into Google's Trash). I noticed that by changing the "When I delete a message" option to something else, and then reverting back to "Move it to this folder...", the setting would take hold. Additionally, the selected folder (Deleted) would change to a "Trash Can" icon. HOWEVER, when re-starting Thunderbird, it would sync back up with Google and revert the "Trash Can" icon back to the [Gmail]\Trash folder, and all delete actions would move to that folder from that point. Ultimately, I have had to "Unsubscribe" from the "Trash" folder for the settings to remain permanent. Expected results: Thunderbird should move deleted messages to the folder specified in the "Tools > Account Settings > Server Settings > When I delete a Message" option. This setting should be permanent, and not be overridden upon program startup / sync with server. I have been able to reproduce this behavior on every Gmail account that I have. It appears that regardless of the folder chosen for the delete action, upon initial sync with Gmail IMAP server, the [Gmail]\Trash folder is selected as the trash destination.
Updated•11 years ago
|
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
You need to log in
before you can comment on or make changes to this bug.
Description
•