It'll be really exciting if it is possible to support Roles like PINE.
reporter, Can you please explain?
You may play different roles with the same mail account. Say you're a help desk worker, and email@example.com is aliased to firstname.lastname@example.org. When you're replying to a message addressed to helpme it'll require you to use a different return address and/or a different signature. Also you may want to file a copy of the message somewhere else instead of usual sent. All these to be done automatically. Each role will have a `pattern', and corresponding `action'. So when you reply a message, the message is matched with the role patterns, if a match is found, corresponding actions are taken. 'Patterns' might be same as we have in filters, we may specify if "To" is such, set "From", "Reply-To" and signature to so & so as 'action' (or even we can specify the template).
Why not just setup several accounts/identities, each which different reply-to of copy folder setting?
Uh ... doesn't each account asks me for a incoming mail server address? We may have only one of that; but want to play different roles. I thought of that anyway, but seems like I can't have an identity without specifying a mail server. Please correct me if I'm wrong and close the bug.
Right, identity and account are tight together, at least in the UI. But why not create two accounts using the same mail server but having just diferent setting for the identity part of it.
change qa contact. sounds related to account manager.
kousik, as a workaround, you can create POP mail accounts with fake server names and disable the autamatic mail check. You'll have lots of entires in teh folder pane and shutdown might be slower, but you can select different Identities then. I do that all the time here. But this is no solution for this bug: The user still has to select the right identitiy for each and every mail. In the helpdesk scenario, this is not acceptable - too time consuming. Also, it is failure-prone - lots of times, I posted with my mail-only identity to newsgroups, opening them to spam :-(. DUP of bug 36482. *** This bug has been marked as a duplicate of 36482 ***