Closed
Bug 832692
Opened 11 years ago
Closed 11 years ago
[Fox Tab 1.4.5] Sometimes I'm unable to type in various web pages (on a Mac).
Categories
(Firefox :: Extension Compatibility, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: rcsemaan, Unassigned)
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17 Steps to reproduce: Upgraded to latest version Actual results: Sometimes I'm unable to type. I'll open a new tab (gMail, Google, Yahoo) and all of a sudden I can't type anything. I end up having to open a new tab, click on another window, then I'm able to start typing again. Then it stops all over again. (Mac) Expected results: Type without being frozen. I can click but not type. (Mac user)
Comment 1•11 years ago
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Thanks for taking the time to report this! Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles . If you still see this problem in the new profile, please enter the address "about:support" in the address bar and attach (using the "Add an attachment" link above) the output for your original profile (not the new profile), as the "Modified Preferences" section could be interesting. Thanks for your help!
Flags: needinfo?(rcsemaan)
Andre, It looks like it was the Add-On "Fox Tab 1.4.5" that was causing the issue. Thanks for the troubleshooting steps. I kept activating the Add-On's one-by-one until the problem reoccured and it was Fox Tab. Thanks for all of your help.
Flags: needinfo?(rcsemaan)
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
Updated•11 years ago
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Component: Untriaged → Extension Compatibility
Summary: Sometimes I'm unable to type in various web pages (on a Mac). → [Fox Tab 1.4.5] Sometimes I'm unable to type in various web pages (on a Mac).
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Description
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