832722 - I have AMD A10-4655M APU and fill screen video hangs.

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[hubercs99]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17

Steps to reproduce:

I have a laptop with an AMD A10-4655MAPU and ADM Radeon HD 7620G Graphics.  When running full screen video, the video will hang.  Other computers with different processors do not do this.  I have most recent version of FIrefox and Adobe Flash player.


Actual results:

Full screen Video still hangs.


Expected results:

Full screen video should not hang

Comment 1

[Matthias Versen [:Matti]]

What kind of video (URL) ?
Is this only an issue in Firefox or also with other browsers ?
Does it work in the Firefox safemode ?
- http://support.mozilla.org/en-US/kb/Safe+Mode

Comment 2

[Tiziana Sellitto [:tiziana]]

Can you still reproduce this using the latest Firefox version?

I'll close this in two weeks due to the lack of information from the reporter. Please feel free to reopen or add info.

Comment 3

[hubercs99]

(In reply to Matthias Versen [:Matti] (currently busy) from comment #1)
> What kind of video (URL) ? YouTube and all other full screen videos
> Is this only an issue in Firefox or also with other browsers ? Only Firefox
> Does it work in the Firefox safemode ? I believe I tried and it does not work.
> Can you still reproduce this using the latest Firefox version? Last version I check still had a problem as of 3 weeks ago.

Comment 4

[Tiziana Sellitto [:tiziana]]

(In reply to hubercs99 from comment #3)
> >  I believe I tried 

Thanks for answering!
Could you verify in safemode now? http://support.mozilla.org/en-US/kb/Safe+Mode

Comment 5

[Simona Badau, Desktop QA]

Closing this as incomplete due to lack of additional information from the reporter.

Reporter, please feel free to reopen it if the issue is back and reproducible.