833019 - Certificate Exceptions in Seamonkey 2.15.1

Status: VERIFIED WONTFIX

(SeaMonkey :: Passwords & Permissions, defect)

Description

[brian.nagore]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0 SeaMonkey/2.15
Build ID: 20130105222038

Steps to reproduce:

I downloaded and updated Seamonkey 2.15 to Seamonkey 2.15.1 update.  After install was completed I began web browsing and collecting e-mail.  


Actual results:

When accessing normally used websites (facebook, MSN, etc.) and e-mail (gmail, hotmail, etc), I continually received messages that the site was either untrustworthy or when checking e-mail I get certificate errors relating to having the wrong password stored.  I checked the sites address and e-mail passwords and all seems OK from that standpoint.  Also after setting up an exception with one site as a test (facebook), I could not get an HTML page, but only in text format.

I checked the same websites and e-mail from another computer with Seamonkey 2.15 and there were no issues.


Expected results:

I should not have had the messages or changed any certificates for e-mail passwords and/or websites, then been asked to set an exception (which didn't work).  The sites should have loaded normally and the e-mail should have downloaded without any issues.

Comment 1

[Matthias Versen [:Matti]]

What is the exact error message of the certificate error ?
(Post the technical details)

Is you date/time on your system correct ?

Comment 2

[brian.nagore]

Attachment: Example of Error message for Certificate Exceptions

Comment 3

[Matthias Versen [:Matti]]

you can't expand the technical details section ?
You can try a new profile : Tools/switch profile/manage...

Comment 4

[Philip Chee]

Do you have Norton Antivirus installed? NAV wrongly quarantines one of our security DLLS. See:
<http://www.seamonkey-project.org/releases/seamonkey2.15/>

"Norton/Symantec anti-virus scanners may report that some parts of SeaMonkey (e.g. the file freebl3.dll) are suspicious. If you downloaded SeaMonkey from one of the official download sites, this is a false alarm. You might experience problems with secure websites when this happens. To fix the issue, instruct your anti-virus software to ignore these files (and move them out of quarantine) and/or switch to another anti-virus software and reinstall SeaMonkey."

Comment 5

[Philip Chee]

Brian: Do you have Norton/Symantec anti-virus scanner installed or some other virus/firewall software? Please read comment 4 above.

Comment 6

[brian.nagore]

Thanks for the help.  I would like to cancel this request.  Sorry for the inconvenience.