833119 - When I have firefox open, and put the computer to sleep, and later wake it up, firefox crashes.

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[bkasavan]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:18.0) Gecko/20100101 Firefox/18.0
Build ID: 20130107224849

Steps to reproduce:

This has happened on two seperate occasions:
Both occasions I had firefox open with a number of tabs, which included 2 google docs, google music, mail.google.com, wordpress.com, and  a variety of others.

I put the computer to sleep, and later woke it up.
I am on Ubuntu 12.04 LTS


Actual results:

When I woke the computer up, I had a message stating the Firefox had crashed. I reported it; when it would happen consistently, I decided to bug it here.




Expected results:

It should have stayed open. 
I am on the mozilla IRC, in #firefox, #introduction, #popcorn and a few others should you want more info, or actions on my part.

Comment 1

[Matthias Versen [:Matti]]

We either need a crash ID from about:crashes (only available for official and probably Ubuntu builds) or a backtrace with debug symbols.

Firefox:general is in general wrong and untriaged is right until a better component is found.

Comment 2

[bkasavan]

I have 6 IDs in my about:crashes, the first 2, at least, I can confirm are from this; and the others probably too.   
    
bp-3ad9d71b-c0b0-41b1-96cf-c5bc32130122           Date Submitted:01/21/2013  08:51 PM
bp-4a59dfd4-43ee-4f21-bf98-e70a72130122                          01/21/2013  08:51 PM
bp-e0ea3822-9036-4593-b0a6-c717a2130122                          01/21/2013  08:50 PM
bp-22467720-6e1a-4cd9-bea0-3b9ae2130121                          01/21/2013  03:54 PM
bp-e89d5414-6f99-4e17-b99d-2b11d2130121                          01/21/2013  09:18 AM
bp-1bc1e364-4883-4d31-aa20-62d8a2130120                          01/20/2013  10:23 AM

Comment 3

[Matthias Versen [:Matti]]

bp-4a59dfd4-43ee-4f21-bf98-e70a72130122     Flash Plugin crash
bp-3ad9d71b-c0b0-41b1-96cf-c5bc32130122     Flash Plugin crash
bp-e0ea3822-9036-4593-b0a6-c717a2130122     Flash Plugin crash
bp-22467720-6e1a-4cd9-bea0-3b9ae2130121     JS Garbage Collection
bp-e89d5414-6f99-4e17-b99d-2b11d2130121     JS / JS Garbage Collection
bp-1bc1e364-4883-4d31-aa20-62d8a2130120     DOM and dupe of bug 561277

Which one is the crash that you mean ?

Comment 4

[bkasavan]

At very least, the two most recent ones
bp-3ad9d71b-c0b0-41b1-96cf-c5bc32130122 
and
bp-4a59dfd4-43ee-4f21-bf98-e70a72130122 

are from this.

II would assume the third one 
bp-e0ea3822-9036-4593-b0a6-c717a2130122 
too, as I remember it happening previously too; however, I am not sure about that one.

Comment 5

[Matthias Versen [:Matti]]

Have you disabled the plugin container in Firefox ?
That are both flash crashes and Flash should only crash the plugin container and not Firefox.

Comment 6

[bkasavan]

I don't *think* so; I havn't changed any of the settings pertaining to that
How would I verify if there were true?

Comment 7

[Matthias Versen [:Matti]]

"dom.ipc.plugins.enabled" should be set to "true" in about:config

Comment 8

[bkasavan]

It is set to true.

Comment 9

[Scoobidiver (away)]

Please update to Firefox 18.0.1.
What is your Flash version?
Does it happen in Safe Mode (see https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode)?
Does it happen with a new profile (see https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles)?

Comment 10

[Benjamin Smedberg]

The top crashes listed there are crashes of the Flash plugin process. If the Firefox process crashed at around the same time, that crash was not recorded.

Comment 11

[bkasavan]

The entire firefox was crashed (I opened the computer and found a crash reporter thing and no firefox open.)

Scoobidiver: Do you want me to update first? Or test if it happens in save mode, and under a new profile first?

Comment 12

[Scoobidiver (away)]

Please apply the instructions of comment 9 in order.

Comment 13

[Paul Silaghi, QA [:pauly]]

Cannot reproduce on FF 18.0.1 Ubuntu 12.04 x86

Comment 14

[bkasavan]

Since I have updated it, I have experienced no other crashes.

Comment 15

[Scoobidiver (away)]

Please reopen this bug if you experience again a crash with a signature in libflashplayer.so.