Closed
Bug 833167
Opened 11 years ago
Closed 11 years ago
drop down menus have a multi second delay
Categories
(SeaMonkey :: Location Bar, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: zeist_science, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0 SeaMonkey/2.14 Build ID: 20121118021014 Steps to reproduce: type a web site name in the location bar. This is under 2.15.X downgrading to 2.14.X fixes it. Try to disable all addons, no effect cleared caches, turned off link pre fetch, no effect windows XP 32 bit 4GBi memory, good drive older video card (ATI 3870x2) Actual results: The popup menu below it takes multi seconds (2 to 10) to fill in and then seconds to match and then the mouse takes second to highlight an option. Note: this is on all menus, the menu bar, right click menus etc etc. Expected results: should have worked a lot faster.
Reporter | ||
Updated•11 years ago
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Severity: normal → major
Version: SeaMonkey 2.14 Branch → SeaMonkey 2.15 Branch
WFM here with both User agent: Mozilla/5.0 (Windows NT 5.2; rv:18.0) Gecko/20100101 Firefox/18.0 SeaMonkey/2.15 Build identifier: 20130105222038 User agent: Mozilla/5.0 (Windows NT 5.2; rv:18.0) Gecko/20100101 Firefox/18.0 SeaMonkey/2.15.1 Build identifier: 20130118191213 Did you try clean profile (http://kb.mozillazine.org/Profile_Manager)?
Flags: needinfo?(zeist_science)
Does restarting in Safe Mode help? (Help | Restart with Addons Disabled) If not, also disable plugins in conjunction with Safe Mode, help? (Edit | Preferences | Advanced | Scripts & Plugins)
Reporter | ||
Comment 3•11 years ago
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okay ran through the steps requested. Note) when i see the slow down it takes about 4 seconds from the main window appearing for it to start. Note: my real profile was created on dec 25th 2012 (drive failure) 2.15.1 Clean Profile - slow down Clean Profile - no addons - slow down Clean profile - safe mode - all good Real Profile - slow down Real Profile - no addons - slow down Real profile - safe mode - all good User agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0 SeaMonkey/2.15.1 Build identifier: 20130118191213 windows XP Professional Version 2002 Service Pack 3 Fully up to date Virus scanner MS Security Essentials Entire computer was reinstalled Dec 25 2012.
Flags: needinfo?(zeist_science)
Try to disable Hardware acceleration with gfx.direct2d.disabled and layers.acceleration.disabled set to false in about:config
Reporter | ||
Comment 5•11 years ago
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Disabling the video acceleration as Phoenix suggested fixed the slowdown.
Comment 6•11 years ago
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This usually means that you need to update your video driver(s).
Reporter | ||
Comment 7•11 years ago
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my video drivers are all current. As mentioned above I reinstalled this machine on December 25th due to a drive failure.
Reporter | ||
Comment 8•11 years ago
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DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode --------------- Display Devices --------------- Card name: ATI Radeon HD 3870 X2 Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x950F) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_950F&SUBSYS_25421002&REV_00 Display Memory: 512.0 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.7267 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 7/3/2012 22:37:10, 306176 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 7/4/2012 00:54:32, 7874560 bytes Device Identifier: {D7B71EE2-D64F-11CF-D16F-4805A1C2CB35} Vendor ID: 0x1002 Device ID: 0x950F SubSys ID: 0x25421002 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
Do you still see the problem with current SeaMonkey version and latest (13.1 or 13.4 Beta) video drivers version?
Flags: needinfo?(zeist_science)
Whiteboard: closeme WFM 2013-06-01
Comment 10•11 years ago
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Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(zeist_science)
Resolution: --- → INCOMPLETE
Whiteboard: closeme WFM 2013-06-01
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Description
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