833493 - Move refund and support policy off of MDN and into Marketplace

Status: RESOLVED WONTFIX

(Marketplace Graveyard :: General, defect, P4)

Description

[Andy McKay]

The Terms of Service:

https://marketplace-dev.allizom.org/terms-of-use

Points to:

https://developer.mozilla.org/en-US/docs/Apps/Marketplace_Payments

Seems odd that our privacy, terms of use are on the marketplace. The refund policy sounds like a document that shouldn't be publicly editable, but rather a quasi legal document controlled by legal and finance.

Should it be a document on the marketplace like privacy and terms of use?

Comment 1

[Wil Clouser [:clouserw]]

Being on a wiki doesn't mean it's publicly editable, for what it's worth.  Sounds like a question for David though.

Comment 2

[Wil Clouser [:clouserw]]

What's the status of this?

Comment 3

[David Bialer [:dbialer]]

It should be on Marketplace.  That seems more appropriate than a developer site.

Comment 4

[Matt Basta [:basta]]

UX of Marketplace: at what address should this bad boy live?

m.f.c/developers/refund-and-support
m.f.c/refund-and-support

or some other permutation?

If it ends up in /developers, should we add navigation for it, and if so, what/how?

Comment 5

[David Bialer [:dbialer]]

Refund and support policy for marketplace for end users belongs on marketplace.
I think m.f.c/terms-of-use

The refund and support paragraphs are in the end user terms of use, and for the developer, in the developer agreement.

Comment 6

[Matt Basta [:basta]]

(In reply to David Bialer [:dbialer] from comment #5)
> Refund and support policy for marketplace for end users belongs on
> marketplace.
> I think m.f.c/terms-of-use
> 
> The refund and support paragraphs are in the end user terms of use, and for
> the developer, in the developer agreement.

At the end of those paragraphs on the ToU is a link, which is the one mentioned in comment #0. That links off to MDN, which is what I thought we were trying to undo. My assumption is that we're moving the content currently linked to on MDN into a URL on the Marketplace.

Correct me if I'm misunderstanding.

Comment 7

[David Bialer [:dbialer]]

the information about support and refund is in TOU, but the the details on help - like list of carriers to contact and their policies will be maintained and updated by MDN.