83546 - back button after viewing quicktime page crashes

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Andrew Brobston]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9+) Gecko/20010527
BuildID:    2001052708

After viewing a link with MIME type image/png with Quicktime 5.0.1 plug-in,
using the back button causes a crash.

Reproducible: Always
Steps to Reproduce:
1. Make sure you have QuickTime 5.0.1 and it is set as the viewer for PNG image
files.
2. Go to above URL (a bug report), and select the first attachment (a screenshot
of that bug).
3. Once the page with the screenshot has loaded, use the back button to go back
to the bug report.

Actual Results:  Mozilla loads and displays the bug report page, then crashes.

Expected Results:  Mozilla should have loaded and displayed the bug report page,
then not crashed.

I am unclear how to get the Talkback ID, but I can give the you Dr. Watson log.
 Crash was in module KERNEL32.DLL.  I will attach the log shortly.

Comment 1

[Andrew Brobston]

OK, apparently Bugzilla isn't going to let me attach that Watson log.  Watson
won't let me copy the stack trace either.  I'll figure out something.

Comment 2

[Keyser Sose]

We need either a talkback id from the crash or the stacktrace...otherwise we
cant do much with this bug. Thanks in advance.

Comment 3

[Andrew Brobston]

Talkback ID is TB31691441Q.  However, it may not be a valid (or helpful) ID,
because it is user-initiated (after the crash and before pressing "Close" on the
resulting dialog).  I cannot seem to get Talkback to recognize the crash
automatically.

If you do need a stack trace in addition to that Talkback data, what does that
include from the Dr. Watson log?  The entire "Details" section from Watson is
very long.

Comment 4

[Keyser Sose]

Without knowing its probably easist to attach the whole log. That would be helpful.

Comment 5

[av (gone)]

I cannot reproduce this with my two days old debug build in NT. Shrirang can 
you?

Comment 6

[Andrew Brobston]

Attachment: Watson log in text form

Comment 7

[shrirang khanzode]

nope..i tried all attachments a number of times..no crash. on 0613 trunk 
windows NT. Andrew, is this reproducible for you every time? I even tried a few 
png images but no crash..

Comment 8

[Andrew Brobston]

I can reproduce this bug every time in 2001-06-13 on Windows 98.  I just
attached the Diagnosis and Details sections of the Watson log, which includes
the stack trace.

Comment 9

[Mark Slater]

Confirming reproducable on 2001061504 / Windows 98 / Quicktime 5.0.1 - Backing
out of a page with elements that use the Quicktime 5 plugin (in my case, *.mov
and *.png) crashes mozilla

Comment 10

[av (gone)]

Hm... Win98 specific? Peter, Shriarng, do you have debug environment set on 98?

Comment 11

[Andrew Brobston]

Just for kicks, would someone like to mark this bug "new?"

Comment 12

[Peter Lubczynski]

Andrew or Mark: could you try to reproduce this crash with a latest nightly
build with talkback enabled? Please be sure to fill out the "email" section of
the crash report with your bugzilla e-mail or include the TB ID#.

So, if I understand, to reproduce I should go to this attachment and hit "Back":
http://bugzilla.mozilla.org/showattachment.cgi?attach_id=36343

Andrei, I too can not reproduce (on Windows 2000, debug build). Shrirang, can you?

Comment 13

[shrirang khanzode]

no crash on my NT..no matter what :(

Comment 14

[Christine Hoffman]

Tested on Win 98 with 6_14_09_trunk and 6_15_06_trunk builds. With Quicktime 5
installed, could not reproduce the bug. WORKSFORME.

Comment 15

[Peter Lubczynski]

Thanks Chris. Marking so.