Closed
Bug 83747
Opened 23 years ago
Closed 23 years ago
Trunk, M092 & N610 branch crash [@ libc.so.6 - ssl_DefSend()]
Categories
(Core :: Layout: Form Controls, defect)
Tracking
()
People
(Reporter: jcarpenter0524, Assigned: ddrinan0264)
References
Details
(Keywords: crash, qawanted, topcrash)
Crash Data
This bug is a topcrasher for M091. Added [@ libc.so.6 - ssl_DefSend()] for tracking. Here are some Comments from a recent crash: Incident ID: 31153115 Build ID: 2001053108 LinuxIntel filling out a form, I tabbed, then started entering text, I think mozilla moved the focus to a text label instead of the textinput field Here is the stack trace: Incident ID 31153115 libc.so.6 + 0xcca42 (0x40540a42) libnspr4.so + 0x1d1a8 (0x401b71a8) libnspr4.so + 0xc57a (0x401a657a) ssl_DefSend() ssl3_SendRecord() SSL3_SendAlert() ssl_SecureClose() ssl_Close() nsSSLIOLayerClose() libnspr4.so + 0xb757 (0x401a5757) nsSocketTransport::CloseConnection() nsSocketTransport::Process() nsSocketTransportService::Run() nsThread::Main() libnspr4.so + 0x1f6ee (0x401b96ee) libpthread.so.0 + 0x6fc5 (0x401d5fc5)
Reporter | ||
Comment 1•23 years ago
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added crash, topcrash keywords
Updated•23 years ago
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Severity: normal → critical
Comment 2•23 years ago
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--> html forms
Assignee: morse → rods
Component: Form Manager → HTML Form Controls
QA Contact: tpreston → vladimire
Comment 4•23 years ago
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there are several reports with this stack trace but this is the only one with any commment. we will have keep an eye on the new incoming boxes on this one. maybe it should be reassigned to talkback-staff@netscape.com ?
Comment 5•23 years ago
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I don't think aat this moment it looks like my bug, in fact, I think it ought start with someone who knos something about SSL.
Reporter | ||
Comment 6•23 years ago
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adding qawanted to keywords (nothing in today's talkback reports with a URL or any more comments for this.)
Keywords: qawanted
Comment 7•23 years ago
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This crash has been around on the Trunk for a while also. No recent crashes show this, but I know it's still there. I'll update the bug if I come across any more info. Just adding Trunk to summary for now.
Summary: M091 crash [@ libc.so.6 - ssl_DefSend()] → Trunk & M091 crash [@ libc.so.6 - ssl_DefSend()]
Comment 8•23 years ago
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Some one needs to reassign this to someone else.
Updated•23 years ago
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Keywords: nsenterprise
Reporter | ||
Comment 10•23 years ago
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Here are the latest user comments/urls for this crash (31890784) Comments: reading mail (31888185) Comments: Changing to another IMAP folder. (31883537) Comments: I pressed ctrl+m to create a new message. (31877483) Comments: Tried to print a page. The printer was unknow. Crash. (31877245) Comments: Tried to print a page. stderr output:Width = 612 Height = 792dpi 72.000000 top 36 bottom 36 left 36 right 36sh: lp: command not foundFollowed by crash. (31875869) Comments: hmm (31862872) Comments: trying to print an email message (31855862) Comments: Starting up mozilla - mozilla still started (31852304) Comments: Starting mozilla - (31849525) URL: http://www.timwest.com (31849525) Comments: Entered the above URL. Page did not start loading; the browser just hung. bulbul@fizzylogic.com (31835688) Comments: Saving a message to the Drafts folder of an IMAP mailbox. (31828664) Comments: I simply launched Mozilla (31817973) Comments: Opened news reader (31816309) Comments: Shutdown (File->Quit) (31807230) Comments: Changing IMAP folders. (31798373) Comments: changing from composer to browser window (31792210) Comments: Opening ftp server by dragging the URL to second mozilla window. (31789150) Comments: I think when I closed the "main" Mozilla window the others were unable to load pages anymore. (31789024) Comments: crashed while attempting to read mail that contined java files includingan applet and its html (31781361) URL: http://www.cart.com (31781361) Comments: I was opening this page for the firt time. I see that it detects if Macomedia flash is installed. Jist after that it died. (31777898) URL: http://www.computerbuyers.com.au (31777898) Comments: Entered non-existant domain name (31774520) Comments: news? (31766112) Comments: Closing Mozilla (31756271) Comments: In my IMAP mailbox (31753338) URL: bugzilla.mozilla.com (31753338) Comments: I had entered a bug id into the main page (31753338) Comments: windowmanager's close button had no effect.Also did not see any relevant messages in the term session thatlaunched Mozilla. (31745359) URL: News.bbc.co.uk (31745359) Comments: It hung so I did a cntrl-c (I got this form on the restart)probable bug 85025. This and www.bbc.co.uk seem to cause this probelm (31719247) URL: http://hotwired.lycos.com/webmonkey/ (31719247) Comments: clicked "javascript code library". browser stalled (throbber active butno new page loaded) (31640102) URL: https://www.newearth.org/~bac/postarchive/2001/06/14.php (31612104) Comments: As far as I can tell
Comment 11•23 years ago
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David, are you the correct owner for this bug? If so, any progress?
Comment 12•23 years ago
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This is a topcrasher for M092. Here are the few entries that I found for this crash that had useful comments: libc.so.6 + 0xa1172 (0x40523172) 97cea164 line Build: 2001062823 CrashDate: 2001-07-01 UptimeMinutes: 928 Total: 1468 OS: Linux 2.2.16 Detailed : http://climate/reports/incidenttemplate.cfm?bbid=32410167 StackTrace: http://climate/reports/stackcommentemail.cfm?dynamicBBID=32410167 (32410167) URL: http://www.go.dlr.de/fresh/unix/src/misc/ (32410167) Comments: I am not sure the URLis relevant. What is happening is that mozulla doesn't crash but i seems to loose connectivity/transport.From that point no more internet/ethernet transfer will happen either on the browser or the mailer.stopping and restarting (32410167) Comments: mozilla get rid of the problem (until next time).RegardsJC libc.so.6 + 0xa1172 (0x40523172) 97cea164 line Build: 2001062823 CrashDate: 2001-06-30 UptimeMinutes: 55 Total: 540 OS: Linux 2.2.16 Detailed : http://climate/reports/incidenttemplate.cfm?bbid=32380925 StackTrace: http://climate/reports/stackcommentemail.cfm?dynamicBBID=32380925 (32380925) Comments: browsing megapixel.netanother window was running the mailer with an IMAP/SSL account and a noraml POP3 accountAt that time I don't know what the problem is as nothing as crashed (yet) or no error is reported (except for this window) This crash has been around for a long time...has anyone had a chance to work on it?
Summary: Trunk & M091 crash [@ libc.so.6 - ssl_DefSend()] → Trunk & M092 crash [@ libc.so.6 - ssl_DefSend()]
Comment 13•23 years ago
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Here's another entry and it's stack trace: libc.so.6 + 0xe5212 (0x40595212) 757bf776 line Build: 2001062823 CrashDate: 2001-06-30 UptimeMinutes: 6 Total: 6 OS: Linux 2.4.3-20mdk Detailed : http://climate/reports/incidenttemplate.cfm?bbid=32356835 StackTrace: http://climate/reports/stackcommentemail.cfm?dynamicBBID=32356835 (32356835) URL: https://ecomm.royal.it:443/ecomm/f_preven.htm (32356835) Comments: Entering in a https page Incident ID 32356835 libc.so.6 + 0xe5212 (0x40595212) libnspr4.so + 0x1ce78 (0x401b6e78) libnspr4.so + 0xc42a (0x401a642a) ssl_DefSend() ssl3_SendRecord() SSL3_SendAlert() ssl_SecureClose() ssl_Close() nsSSLIOLayerClose() libnspr4.so + 0xb5f7 (0x401a55f7) nsSocketTransport::CloseConnection() nsSocketTransport::Process() nsSocketTransportService::Run() nsThread::Main() libnspr4.so + 0x1f3ee (0x401b93ee) libpthread.so.0 + 0x7817 (0x401d4817)
Comment 14•23 years ago
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I'm trying to reproduce this, but I'm not having much success. :(
Comment 15•23 years ago
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Can we get QA to create a reproducible test case for this? It crashes in the depths of NSS/NSPR which leads me to believe we're probably trying to close down a socket twice or something like that, but since I can't tell what type of connection is causing this (ie, IMAP or https) it's almost impossible to figure out what's causing this.
Comment 16•23 years ago
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I saw a comment or two mention https connections. If I find them again, I'll post the complete entries.
Comment 17•23 years ago
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PSM engineers have attempted to reproduce this crash without luck. We can't help on this until we have a good way to reproduce. Any help would be useful.
Comment 18•23 years ago
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According to the latest MozillaTrunk Talkback data, one particular user has been seeing this crash A LOT. If you do this query: http://climate/reports/searchemail.cfm?email=cb%40physicman.net you'll find that most of this user's recent crashes are of this kind. Here is the most recent entry from that user (the others have identical info and stack traces): libc.so.6 + 0xcca92 (0x40559a92) 6b65fb8b line Build: 2001070821 CrashDate: 2001-07-12 UptimeMinutes: 124 Total: 875 OS: Linux 2.4.7-pre2-xfs Detailed : http://climate/reports/incidenttemplate.cfm?bbid=32806370 StackTrace: http://climate/reports/stackcommentemail.cfm?dynamicBBID=32806370 I don't know if this crash is the result of the Linux version he is using, but it might be worth looking into exactly what kind of Linux installation the "Linux 2.4.7-pre2-xfs" is.
Reporter | ||
Comment 19•23 years ago
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Also a topcrash on N610 branch. Here is the stacktrace from a crash on today's build: Incident ID 33016663 Stack Signature libc.so.6 + 0xe7c32 (0x4057cc32) 63b29814 Trigger Time 2001-07-17 15:02:03 Build ID 2001071704 Product ID Netscape6.10 Platform ID LinuxIntel Stack Trace libc.so.6 + 0xe7c32 (0x4057cc32) libnspr4.so + 0x1ce78 (0x401b6e78) libnspr4.so + 0xc42a (0x401a642a) ssl_DefSend() ssl3_SendRecord() SSL3_SendAlert() ssl_SecureClose() ssl_Close() nsSSLIOLayerClose() libnspr4.so + 0xb5f7 (0x401a55f7) nsSocketTransport::CloseConnection() nsSocketTransport::ClearSocketBS() nsSocketBS::SetTransport() nsSocketBS::~nsSocketBS() nsSocketBOS::~nsSocketBOS() nsSocketBOS::Release() nsCOMPtr_base::assign_with_AddRef() nsImapProtocol::OnStopRequest() nsOnStopRequestEvent::HandleEvent() nsARequestObserverEvent::HandlePLEvent() PL_HandleEvent() PL_ProcessPendingEvents() nsEventQueueImpl::ProcessPendingEvents() nsImapProtocol::Run() nsThread::Main() libnspr4.so + 0x1f3ee (0x401b93ee) libpthread.so.0 + 0x6d8c (0x401e2d8c) Comment from recent crash: Incident 33025637 Comments: crash on shutdown
Summary: Trunk & M092 crash [@ libc.so.6 - ssl_DefSend()] → Trunk, M092 & N610 branch crash [@ libc.so.6 - ssl_DefSend()]
Comment 20•23 years ago
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I think this bug should be marked a dup of 92123. It's a newer bug, but more people have looked at it and I think there's been a lot of progress there. If this is indeed a dup of that bug, please mark it so. Thanks.
My memory from looking at talkback reports was that this crash was a SIGPIPE (not a SIGSEGV as most crashes are). I'm not behind the firewall now so I can't double-check. It's useful to include the crash reason when filing talkback bugs.
Comment 22•23 years ago
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*** Bug 92517 has been marked as a duplicate of this bug. ***
Comment 23•23 years ago
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This is a dupe, since its SIGPIPE. Marking. *** This bug has been marked as a duplicate of 92123 ***
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
Comment 25•23 years ago
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Is there a web site that produces this crash? https://certificates.netscape.com/ does not anymore. Without a reproducible test case, this will *never* get fixed. (I've tried the 3 sites mentioned in the talkback reports and none of them cause my build from this morning to crash.) The fact that the crash on https://certificates.netscape.com/ went away without changing PSM code leads me to believe we're crashing in NSS because of a bug in a different part of the code. Perhaps trying to write to a closed socket that only happens on slow connections. Anyone in QA have a modem they could test with?
Comment 26•23 years ago
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javi: This bug is the dupe; your comment probably belongs in bug 92123. My report (bug 92517) happened from inside B21 to our mailservers, so its not a slow connection thing. Both times that occured (and the fact that this is a SIGPIPE) suggests that we are writing to a closed socket. If you send the talkback report, then, at least for my reports, the browser kept going normally. Unfortunately, I couldn't reproduce this either, but it hasn't happened since I stopped reading my mail via SSL.
Updated•13 years ago
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Crash Signature: [@ libc.so.6 - ssl_DefSend()]
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Description
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