837511 - Can't print emails and print preview doesn't work

Status: RESOLVED DUPLICATE of bug 839659

(Thunderbird :: General, defect)

Description

[miklemak]

Application Basics

    Name: Thunderbird
    Version: 17.0.2
    User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20130107 Thunderbird/17.0.2
    Profile Folder: Show Folder

              (Local drive)
    Application Build ID: 20130107124236
    Enabled Plugins: about:plugins
    Build Configuration: about:buildconfig
    Crash Reports: about:crashes
    Memory Use: about:memory

  Mail and News Accounts
    account1:
      INCOMING: account1, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
      OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
      OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, false

    account2:
      INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

    account3:
      INCOMING: account3, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
      OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true

    account4:
      INCOMING: account4, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
      OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true

    account5:
      INCOMING: account5, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
      OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true

    account6:
      INCOMING: account6, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
      OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true

  Extensions
    Lightning, 1.9, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

  Important Modified Preferences

    Name: Value

      browser.cache.disk.capacity: 358400
      browser.cache.disk.smart_size.first_run: false
      browser.cache.disk.smart_size.use_old_max: false
      browser.cache.disk.smart_size_cached_value: 358400
      browser.display.use_document_fonts: 0
      dom.max_chrome_script_run_time: 0
      extensions.lastAppVersion: 17.0.2
      general.autoScroll: false
      mail.openMessageBehavior.version: 1
      mailnews.database.global.datastore.id: 7bb9942e-d846-4dbf-b910-82490eb0751
      mailnews.database.global.indexer.enabled: false
      network.cookie.lifetimePolicy: 2
      network.cookie.prefsMigrated: true
      places.database.lastMaintenance: 1359649409
      places.history.expiration.transient_current_max_pages: 80127
      places.history.expiration.transient_optimal_database_size: 128201686
      plugins.update.notifyUser: true
      privacy.donottrackheader.enabled: true
      security.disable_button.openCertManager: false
      security.disable_button.openDeviceManager: false
      security.OCSP.disable_button.managecrl: false

  Graphics

    Adapter Description: NVIDIA GeForce 7300 GT
    Vendor ID: 10de
    Device ID: 0395
    Adapter RAM: Unknown
    Adapter Drivers: nv4_disp
    Driver Version: 6.14.12.8026
    Driver Date: 8-3-2011
    WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 7300 GT) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
    GPU Accelerated Windows: 0/1

Comment 1

[:aceman]

Could you provide some relevant information what you are trying to do and what fails and what is the error message?

Comment 2

[:aceman]

Sorry, I didn't know you already had a bug when giving you instructions over email :)
So let's only keep one.