837726 - [CONTACTS][FACEBOOK] not all contacts are imported from Facebook

Status: RESOLVED INVALID

(Firefox OS Graveyard :: Gaia::Contacts, defect)

Description

[ayman maat :maat]

**DESCRIPTION**
not all contacts are imported from Facebook

**PATH**
1) open contact list that is or is not already populated with contacts but has no Facebook information synchronized
2) select the settings icon
3) select Facebook not enables yet
4) log into Facebook
5) select all contacts to be imported
6) select import 

**EXPECTED**
the number of friends to be imported will reflect the number of people i am connected with on Facebook

**ACTUAL**
the number of friends to be imported (139) does not reflect the number of people i am connected with on Facebook (145). This is not due to disabled profiles. The end user has no idea why not all their connections are imported and therefore they are disorientated and will conclude that the system on the phone is to be malfunctioning. Therefore…

If we *know* there is a discrepancy between the number of people the end user is connected to on Facebook and the number of profiles we *can* import we need to inform the end user that there is a discrepancy. 

If we *don't know* that there is a discrepancy between the number of people the end user is connected to on Facebook and the number of profiles we *can* we import need to inform the end user that there might be a discrepancy in the form of a disclaimer.

Comment 1

[ayman maat :maat]

[UX-P1], [TEF_REQ] because anything that creates the perception that the product is malfunctioning needs to be addressed as the perception of a malfunction undermines the end users perception of integrity of the product.

Comment 2

[Jose Manuel Cantera]

The reason  is that the referred account has some friends whose account have been deactivated.