837778 - Linux instructions and images on the /new page

Status: RESOLVED FIXED

(www.mozilla.org :: Pages & Content, enhancement, P3)

Description

[Giorgos Logiotatidis [:giorgos]]

Please provide linux instructions and images on the /new page.

This is what linux users see currently: http://awesomescreenshot.com/067vxsf01

Comment 1

[Chris More [:cmore]]

Linux is <1% of all users that download Firefox. Since the current download page doesn't have Linux instructions, this should not block the launch of the new-b page.

No linux instructions on current page: https://www.mozilla.org/en-US/products/download.html?product=firefox-17.0.1&os=linux&lang=en-US

If you are running Linux, you probably have a clue how to install, but it doesn't mean that we shouldn't do it. :)

Comment 4

[Daniel Holbert [:dholbert]]

(In reply to Chris More [:cmore] from comment #1)
> Since the current download
> page doesn't have Linux instructions, this should not block the launch of
> the new-b page.
> 
> No linux instructions on current page:
> https://www.mozilla.org/en-US/products/download.html?product=firefox-17.0.
> 1&os=linux&lang=en-US

"No linux instructions" was IMHO way *better* than the misleading/incorrect instructions that the current page has.  As I said in duplicate bug 887528 comment 2, the displayed instructions are wrong at every single step -- in particular:

>     1. Start the process by clicking Run.

There's no "Run" button on the download for Linux. (it's a tar.bz2, not
anything runnable)  So this starts off by telling the user to do something
that's impossible.

>     2. When prompted, drag the Firefox icon into the image of your
> Applications folder. Click Run to launch the Mozilla Firefox setup wizard.
> Then, just follow the steps (we've made the process as painless as possible).

None of this applies.

>     3. Drag the Firefox icon from the Applications folder into the dock.

None of this applies  either.

If we could change to "no linux instructions", I'd be happy. :)  Then later if we want to add some more info, great -- but in the meantime, let's please stop giving Linux users Mac instructions.

Comment 5

[Daniel Holbert [:dholbert]]

(The screenshot from comment 0 is no longer up; here's a bugzilla-hosted screenshot:
 https://bugzilla.mozilla.org/attachment.cgi?id=768043
)

Comment 6

[Kohei Yoshino [:kohei]]

So... reopening Bug 887528 and removing non-linux instructions first.

Comment 7

[Chris More [:cmore]]

This URL will be depreated in the next few quarters:

https://www.mozilla.org/en-US/products/download.html?product=firefox-22.0&os=osx&lang=en-US

Can you please check if mac instructions are displayed for linux on updated /new download page at the following URL?

http://www.mozilla.org/en-US/firefox/new/

Comment 8

[Daniel Holbert [:dholbert]]

The /new page gives the same mac instructions quoted in comment 4, on linux.

Comment 9

[Chris More [:cmore]]

(In reply to Daniel Holbert [:dholbert] from comment #8)
> The /new page gives the same mac instructions quoted in comment 4, on linux.

Got it. I swear we had this QA's and verified before and we showed no instructions for linux user agents. Thanks for testing this!

Comment 10

[Kohei Yoshino [:kohei]]

So I have reopened Bug 887528 and sent a pull request to hide the instructions:
https://github.com/mozilla/bedrock/pull/1001