837783 - dismissing doorhanger in kqed.org can be confusing if you want to listen to radio

Status: RESOLVED INCOMPLETE

(Core Graveyard :: Plug-ins, defect)

Description

[juan becerra [:juanb]]

Using latest nightly on Mac, when I go to the "listen live" area of kqed.org , if I dismiss the the doorhanger, I am confused as to what to do next because the tiny play button doesn't show, and there's no outline highlighting it.

For first time users who don't notice the small lego piece in the location bar, and who don't know you need to click it to activate it, this might be confusing.

I haven't noticed other sites where this happens, but if the doorhanger doesn't come down, or you dismiss it by accident, it will be hard to know where to click.

We may need to do some outreach or have some other indication that there's an action to be taken for the user to listen to the station.

Steps:
1. Go to http://www.kqed.org/radio/listen/
2. Pretend you are new to CTP and dismiss the doorhanger by accident
3. Try to listen to the radio station

Expected: There should be some indicator around the play button that would usually show if CTP were not enabled by default.

Actual: The area where the play button should be is blank and there's no way to tell that you need to go back to the lego piece to activate the plugin which would then show the play button. Shift-reloading the page doesn't show the doorhanger.

Comment 1

[Benjamin Smedberg]

I think this is a dup of bug 837790. Can you confirm?

Comment 2

[Georg Fritzsche [:gfritzsche]]

This is one of the cases where the element is too small for the placeholder (height="25").

Comment 3

[Georg Fritzsche [:gfritzsche]]

(In reply to Georg Fritzsche [:gfritzsche] from comment #2)
> This is one of the cases where the element is too small for the placeholder
> (height="25").

... but in which case we do show the doorhanger.

(In reply to juan becerra [:juanb] from comment #0)
> if I dismiss the the doorhanger, I am confused as to what to do next
> because the tiny play button doesn't show, and there's no outline
> highlighting it.

I think accidentally dismissing the popped up doorhanger is a problem we can't completely solve without annoying those that actually want to dismiss it.
Maybe we could show a specialized placeholder for small elements to not have a blank area (triggering the doorhanger), but then the same issue remains with invisible plugins.

Comment 4

[juan becerra [:juanb]]

(In reply to Benjamin Smedberg  [:bsmedberg] from comment #1)
> I think this is a dup of bug 837790. Can you confirm?

I want to say it is a dupe, but this bug is for the case where you accidentally dismiss the doorhanger when it does come down.

Comment 5

[Alex Keybl [:akeybl]]

(In reply to juan becerra [:juanb] from comment #4)
> (In reply to Benjamin Smedberg  [:bsmedberg] from comment #1)
> > I think this is a dup of bug 837790. Can you confirm?
> 
> I want to say it is a dupe, but this bug is for the case where you
> accidentally dismiss the doorhanger when it does come down.

When you refresh the page, you'll notice that the red block icon in the upper lefthand corner glows, inviting you to click it to enable plugins.

Comment 6

[juan becerra [:juanb]]

What I see is that refreshing the page does show a red block, but a blue one that doesn't glow. You then have to click on it to bring up the dialog again. If I restart the browser, and go back to that page, I don't see the doorhanger.

I'd be happy if the little blue block glowed, at least until I commit this to muscle memory (channeling my casual user persona).

Comment 7

[Benjamin Smedberg]

Resolving old bugs which are likely not relevant any more, since NPAPI plugins are deprecated.