838125 - Tell people what they are unsubscribing from

Status: RESOLVED FIXED

(support.mozilla.org :: General, defect, P4)

Description

[Kadir Topal [:atopal]]

When I click on the "Unsubscribe from these emails" link in an email, the website asks me to confirm that I want to unsubscribe, but it doesn't tell me what I am unsubscribing from. It could be my subscription to all "ready for review" articles, or my subscription to all changes on that one article. Since there are many possible options they should be listed on the page:

Are you sure you want to unsubscribe?

[x] unsubscribe from changes to this article
[] unsubscribe from all "ready for review" articles

[OK] [Cancel]

Comment 1

[Will Kahn-Greene [:willkg] ET needinfo? me]

It sounds like there are two parts to this:

1. change the template so that it lists the things that the person is subscribed to with checkboxes allowing them to unsubscribe

2. change the view so that it iterates through the checkboxes and unsubscribes the person to the relevant groups


I haven't looked at the link, yet, so it's possible that the link in the email actually specifies which thing the user is unsubscribing to. If that's the case, then we need to additionally fix the email template so that it goes to the unsubscribe page for all things rather than the unsubscribe page for a specific thing.

Also, I don't know this code at all, so I can't verify that the problem statement is correct and that it's not just a bug that the unsubscribe page doesn't tell you what you're unsubscribing from.

Comment 2

[Kadir Topal [:atopal]]

This is one example for an unsubscribe link: https://support.mozilla.org/unsubscribe/775273?s=WsnRDELWwj

Comment 3

[Michael Cooper [:mythmon]]

After the sprint meeting, we are reducing the potential scope of this. There is currently something that happens when you click the unsubscribe button. Whatever this action is, the unsubscribe page should include text to explain it. We are not adding the feature to give check boxes.

2pt, since we don't know much about this code.

Comment 4

[Kadir Topal [:atopal]]

Falling to next sprint.

Comment 5

[Kadir Topal [:atopal]]

Failing to next sprint since 2013.4 is full.

Comment 6

[Kadir Topal [:atopal]]

Failing to backlog since 2013.6 is full.

Comment 7

[Kadir Topal [:atopal]]

Every time I'm using this feature I have the nagging feeling I'm unsubscribing from something I don't mean to unsubscribe from, it's unnerving.  Let's try this in the next sprint.

Comment 8

[Kadir Topal [:atopal]]

Sprint is full, moving to backlog

Comment 9

[Ricky Rosario [:rrosario, :r1cky]]

Q1 is in the past. Moving to the future.

Comment 10

[Michael Cooper [:mythmon]]

PR: https://github.com/mozilla/kitsune/pull/2466
Landed: https://github.com/mozilla/kitsune/commit/a5af10e475c61fadcfe09380cdb95718158669ed
Deployed to prod.