838739 - [Email] [Inari] Cannot open a Gmail message

Status: RESOLVED DUPLICATE of bug 833983

(Firefox OS Graveyard :: Gaia::E-Mail, defect)

Description

[Marcia Knous [:marcia]]

* Gaia: 3df466a3a11
* BuildID: 20130204095214

STR:
1. Set up a Gmail account
2. Select one of your incoming message to read

Expected: I can open a new message by selecting it
Actual: Nothing happens when I select it

Comment 1

[Andrew Sutherland [:asuth] (he/him)]

logcat por favor: https://wiki.mozilla.org/Gaia/Email/RequiredBugInfo

Comment 2

[Sreenidhi]

Attachment: New unread message in Inbox

Comment 3

[Sreenidhi]

Tested on Build ID : 20130207023449
Git Commit Info : 2013-02-06 14:30:07  d23401f1c1ee2a46185cbdd460c3607...

STR:

1) This happens the same on the above build as well. I try to tap on a new email and nothing happens. I am not able to tap on any other email, as well. 
2) I killed the Email app and nothing good really happened.
3) I rebooted the phone and checked again by opening the email app and tapping on the new unread message and other messages in the Inbox as well, but was not able to.

The logcat doesn't show anything really bad, every logcat message seems to be in green, still not able to understand why this happens.

I have attached screenshots and a logcat.

Comment 4

[Sreenidhi]

Attachment: New unread message selected (tapped upon) by the user to read

Nothing really happens when the message in the inbox is tapped on

Comment 5

[Sreenidhi]

Attachment: Logcat for Email in Inari Device

Comment 6

[Andrew Sutherland [:asuth] (he/him)]

The logcat does not seem to include any output from the e-mail app.  You might need to turn on the dump() preference as described in the wiki page.

It's very likely the problem has something to do with the synchronization of the message itself too, so you will probably want to also remove the account and re-add it after enabling dump() so we can see the sync log.

Comment 7

[Sreenidhi]

okay, I thought it could be because I was hitting the message several times, my finger could have hit something else as well

Comment 8

[Tony Chung [:tchung]]

Will be fixed by bug 833983.