sync problem: Invalid account name or password

RESOLVED WORKSFORME

Status

()

RESOLVED WORKSFORME
6 years ago
2 months ago

People

(Reporter: rajab, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

6 years ago
Created attachment 712490 [details]
error-1360603553802.txt

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0
Build ID: 20130104151925

Steps to reproduce:

sync suddenly showed errormesage "Invalid account name or password".
Even after trying to setup ff-sync again it shows still errormesage "Invalid account name or password"

in the sync logfile there is an error 401 with the server phx-sync135:

Sync.Resource	DEBUG	GET fail 401 https://phx-sync135.services.mozilla.com


Actual results:

no sync possible at the windows client (vista with firefox 18)


Expected results:

sync all bookmarks etc.

Updated

6 years ago
Component: Untriaged → Firefox Sync: Backend
Product: Firefox → Mozilla Services
Version: 18 Branch → unspecified
(Reporter)

Comment 1

6 years ago
Found the problem: the problem appears when trying to sync via ssl-proxy. When using the normal (non-ssl) proxy sync works fine.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
(Assignee)

Updated

2 months ago
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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