840546 - My mouse acts weird/slow when I use Firefox, I uninstalled and then reinstalled, rebooted the system even then mouse is slow, does not happen with other browsers

Status: RESOLVED INCOMPLETE

(Core :: DOM: UI Events & Focus Handling, defect)

Description

[shilpapadmawar]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0
Build ID: 20130201065344

Steps to reproduce:

I am using forefox normally for browsing,this issue was not happening with older firefox versions. I got all the plug-ins out even then it did happen


Actual results:

Mouse acts weirdly slow


Expected results:

The mouse needs to be working normally

Comment 1

[Loic]

Try these troubleshooting steps:

1) Safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) New profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

3) Disable smooth scrolling in "Options > Advanced > General" (restart FF to apply)

Does it fix your issue?

Comment 2

[shilpapadmawar]

I changed the settings to disable smooth scrolling and restarted but the mouse is still slow

Comment 3

[Olli Pettay [:smaug][[e-mail]]]

Regression range would be great.

What is exactly slow? Scrolling using mousewheel or just handling mouse moves or what?

Comment 4

[Olli Pettay [:smaug][[e-mail]]]

https://bugzilla.mozilla.org/show_bug.cgi?id=829952#c5 has some settings I use on a Win8 laptop.
We should make sure to get good defaults on all systems.

Comment 5

[shilpapadmawar]

I would say even when I am moving the mouse around,it is not smooth at all. When you move the mouse around to go to a button or a link etc,that movement is slow(feels it stops,then moves,stops and them moves)
When U use the scrolling mouse-wheel that appears to be normal

Comment 6

[Olli Pettay [:smaug][[e-mail]]]

Hmm, odd. Nothing to do with bug 829952 then.

You say that this is a new behavior and Firefox used to be faster?
Do you think you could try to find the regression range?
(Search for the first mozilla-central build http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/
 which behaves badly)

Comment 7

[timbugzilla]

Mousewheel scrolling speed changes for me when I click on a click-to-play plugin box. It goes from my logitech setpoint and windows mouse config setting of 6 lines per increment to ~ 1 line per increment.

Comment 8

[timbugzilla]

That is on a win7 x64 system (win32 moz-central builds)

Comment 9

[Olli Pettay [:smaug][[e-mail]]]

(In reply to timbugzilla from comment #7)
> Mousewheel scrolling speed changes for me when I click on a click-to-play
> plugin box. It goes from my logitech setpoint and windows mouse config
> setting of 6 lines per increment to ~ 1 line per increment.

That sounds like a different bug. Please file a new bug, and CC :jimm and :bsmedberg at least

Comment 10

[Phoenix]

Is this still present in latest Firefox version?

Comment 11

[Phoenix]

Resolved per whiteboard